5 of 5 IT Support Jobs in Bolton

Job Description – IT Support Engineer Location: Manchester Campus Contract Type: Full-time, On-site Job Purpose To keep computer systems running smoothly and ensure users (students and staff) get the maximum benefit from them. To provide excellent technical support and guidance to both students and staff. Key Responsibilities Install and configure computer hardware, operating systems, and applications. … Monitor and maintain computer systems and networks. Provide technical support face-to-face, over the phone, and via remote desktop software. Troubleshoot system and network problems; diagnose and resolve hardware or software faults. Replace and repair parts as required. Follow technical diagrams and written instructions to resolve issues or set up systems. Support the roll-out and deployment … of new applications. Set up new user accounts, profiles, and resolve password issues. Respond to IT support requests within agreed timeframes. Work continuously on tasks until resolution (or escalate appropriately if required). Prioritise and manage multiple open cases simultaneously. Build effective working relationships with students, staff, and external providers. Test, evaluate, and provide feedback on new technology. More ❯

2nd Line IT Support Engineer Greater Manchester | Hybrid | £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you’re passionate about technology, enjoy solving problems, and want to work … in a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support More ❯

Information Technology Support Specialist TECEZE Manchester Area, United Kingdom (On-site) Contract - 12 Months Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management … Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing … and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours More ❯

We’re partnering with a well-established Managed Service Provider based in Manchester where you’ll be part of a close-knit technical team delivering first-class support, project work, and on-site installations for SME clients across the Midlands. What You’ll Be Doing: Deliver 2nd Line support remotely and on client sites Resolve escalated incidents across … networks, routers, and firewalls Deploy laptops, servers, and cloud services for new client projects Document technical processes and contribute to continuous improvement Key Skills: Experience in an MSP or IT services environment Solid understanding of Microsoft 365, Azure AD, and networking concepts Familiarity with VMware/Hyper-V and backup solutions (Veeam, Datto) Full UK driving licence (client site More ❯

to manage a busy workload are essential. This role involves supporting Microsoft Windows operating systems, applications, and M365 solutions, offering exposure to a variety of technologies and client environments. It’s an excellent opportunity to grow your technical skills through hands-on experience and professional development. We’re seeking a knowledgeable, experienced, and enthusiastic engineer with a customer-first … part of a fast-paced managed service provider (MSP) environment where flexibility, reliability, and problem-solving skills are key to success. Duties and Responsibilities Provide remote and onsite technical support to customers. Receive and log incidents and service requests into the ticketing system with accurate data entry, aiming to deliver first-time fixes where possible. Process joiner and leaver … to ensure customers and colleagues have access to the latest incident and problem information. Deliver remote and onsite assistance to business clients as required. Liaise with customers, third-party support providers, and suppliers. Perform system builds, repairs, and configurations. Monitor, manage, and troubleshoot customer systems using Datto RMM. Install and troubleshoot applications. Create and update technical and process documentation More ❯