ITSupport (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an ITSupport or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an ITsupport and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯
Heywood, Greater Manchester, Wiltshire, United Kingdom
Ernest Gordon Recruitment Limited
ITSupport (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an ITSupport or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an ITsupport and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯
Heywood, Greater Manchester, North West, United Kingdom
Ernest Gordon Recruitment
ITSupport (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an ITSupport or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an ITsupport and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯
Onsite Level 2 ITsupport for users in hardware and software issues. Contact us directly with any questions about this open position. Experience resolving problems while sitting with the user. Strong customer-centric service skills. Comfortable with various deskside and networking technologies. Experience in asset and inventory management. Role may require enhanced referencing or vetting due to its … nature. As part of a dedicated support team, you will work onsite to provide support for lab-based IT within our client's pharmaceutical facilities. You are fully supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, resolving issues empathetically and pragmatically, with a focus on excellent customer service-ensuring … each user is satisfied with the resolution. Your role includes: Incident diagnosis and resolution Hands & Feet support for network, infrastructure, and applications IMACD (Install, Move, Add, Change, Delete) IT asset management Join us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the More ❯
Job title: ITSupport Engineer Location: Rochdale, Greater Manchester Salary: up to £33,000 Looking to join an IT Solutions company who boast a genuinely incredible staff retention rate? Maybe you're currently stagnant in your environment or feel like your hands are tied and having to pass too many tickets and projects up to the escalation … team? If so, this position could be just what you need. The company are an MSP based in Rochdale who offer IT Solutions to local businesses across the North West. Having been a main stay in the UK's ITSupport landscape for over 20 years, they have really mastered their craft and have the reputation to … below: * Azure* Windows Server up to 24* Windows OS* Exchange/Office 365* Hyper-V/VMware* Active Directory* Networking, routing, switching etc This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the supportMore ❯
My exclusive client is now seeking a Junior ITSupport Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior ITSupport Officer will support the … IT Manager in maintaining, monitoring, and improving the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with More ❯
Altrincham, Trafford, Greater Manchester, United Kingdom
Mech Electrics Limited
My exclusive client is now seeking a Junior ITSupport Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior ITSupport Officer will support the … IT Manager in maintaining, monitoring, and improving the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with More ❯
Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The ITSupport Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to work … effectively. This hands-on role will be primarily responsible for providing end-user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable ITsupport and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities Manage … SharePoint Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site ITsupport to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used More ❯
Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The ITSupport Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to work … effectively. This hands-on role will be primarily responsible for providing end-user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable ITsupport and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities Manage … SharePoint Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site ITsupport to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used More ❯
We are looking for a proactive and technically skilled ITSupport Engineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll also … take ownership of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary … plus car allowance Hours - 40 Provide ITsupport to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly More ❯
Role: Senior ITSupport Engineer Location: Stockport Salary: £35,000-£40,000 Work pattern: 5 days a week on site Overview An established organisation is seeking a skilled Senior ITSupport Engineer to lead the delivery of day-to-day IT infrastructure operations and provide a high level of technical support. This position plays a … technically or a management pathway. The successful candidate will also have access to an in-house development team and a culture that prioritises internal promotion. Key Responsibilities Leadership & Team Support Provide guidance and support to junior engineers through regular mentoring, training, and development planning. Assist with onboarding new IT staff and support team performance reviews and … feedback cycles. Lead or contribute to team meetings and participate in management-level discussions. Help align team activities with wider business goals. Technical Operations Deliver 2nd and 3rd line ITsupport and handle complex technical escalations. Manage service desk efficiency, ensuring incidents are addressed within agreed SLAs. Oversee cloud infrastructure and collaborate with external vendors to maintain service More ❯
Role: Senior ITSupport Engineer Location: Stockport Salary: £35,000-£40,000 Work pattern: 5 days a week on site Overview An established organisation is seeking a skilled Senior ITSupport Engineer to lead the delivery of day-to-day IT infrastructure operations and provide a high level of technical support. This position plays a … technically or a management pathway. The successful candidate will also have access to an in-house development team and a culture that prioritises internal promotion. Key Responsibilities Leadership & Team Support Provide guidance and support to junior engineers through regular mentoring, training, and development planning. Assist with onboarding new IT staff and support team performance reviews and … feedback cycles. Lead or contribute to team meetings and participate in management-level discussions. Help align team activities with wider business goals. Technical Operations Deliver 2nd and 3rd line ITsupport and handle complex technical escalations. Manage service desk efficiency, ensuring incidents are addressed within agreed SLAs. Oversee cloud infrastructure and collaborate with external vendors to maintain service More ❯
ITSupport Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an ITSupport Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams … to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best … practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support User Acceptance Testing (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles More ❯
Level 1 Support Engineer Manchester Up to 25K We have teamed up with an IT Services and Solutions provider based in Manchester who are seeking a motivated Level 1 Support Engineer to join their active Service Desk team! You'll work closely with your line manager to ensure all support tickets are logged accurately in their … Level 3 engineers, staying involved to help deliver a seamless, professional experience for their clients. What you'll be doing: Act as the first point of contact for incoming support requests and collaborate with other members of the team. Log and manage tickets in our PSA system accurately from day one. Diagnose and resolve issues affecting end-user devices … and software. Provide outstanding customer service with clear, professional communication. What we are looking for: Ideally 1-2 years' experience in a Service Desk or ITsupport role. Microsoft or other ITsupport-related qualifications are an advantage. Excellent communication skills with a professional, customer-focused approach. Well-organised, detail-oriented, and eager to develop your More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Unipharmedtech
Clinical ITSupport Specialist Apply locations Manchester Office Time type Full time Posted on Posted 5 Days Ago Job requisition id JR- About Uniphar Who we are With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech … delivering innovative medical technologies and solutions. Role Overview The purpose of the role is to install and configure Clinical Information Systems at customer sites and resolve or escalate issues. It involves remote and onsite support throughout the UK, with some work from home after training. Principal Duties and Responsibilities Install Server and Client Hardware/Software Interface Medical … SQL Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum of More ❯
and Wednesday) for 4 weeks to start (possibility of extension with 5 days a week shifts) Location - Bredbury Park Way, Bredbury, Stockport SK6 2SN Working with service desk on support tickets. We are looking for a ITsupport engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including … focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role empowers members of the team to manage issues effectively with support from internal SME's and technical resolver groups. Excellent verbal and written communication skills, able to clearly articulate updates for internal stakeholders and externally for customer updates. Ability to … supporting enterprise network solutions, working alongside vendors and partners to deliver resolution within SLA. Knowledge and understanding of best practice framework(such as ITIL &ISO) for the delivery of IT services If this is something that interests you and posses skills required, please do apply. Thanks No Resumes Found Upload a new resume Job Overview Location: Bredbury Stockport SK More ❯
Bolton, Greater Manchester, North West, United Kingdom
Kingfisher Consultancy
If you thrive on solving complex IT issues and enjoy working on a variety of projects, this is the role for you! Reporting to Head of IT, you will ensure the security, efficiency, and reliability of the complex network environment as well as more general IT support. You will contribute to multiple network related activities, resolve IT … You will help develop the data optimisation strategy. You must have the following skills and experience: Understanding of Networking - working with Routers, Switches, Servers, Firewalls, VPNs, VLANs and general support and troubleshooting. Understanding of DNS, DHCP, TCP/IP and WAN/LAN Tech Virtualization experience (Hyper-V, VMware) Strong expertise in Windows Server (2016, 2019 & 2022), Active Directory More ❯
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯
Sale, Cheshire, England, United Kingdom Hybrid / WFH Options
Exact Search UK Limited
have a knack for problem-solving and a desire to develop your technical abilities? This is the ideal opportunity for a customer-focused professional, interested in providing software application support for our leading Learner Management System and Case Management System, with the opportunity for career growth in the company to more technical or customer focused roles. The successful candidate … will receive full training on our systems, which includes front and back end user training. Responsibilities and Duties As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner Management System. Your key responsibilities will include: Providing online & telephone software support to customers Ensuring support … Liaise with the relevant internal teams including development and implementation Maintaining strong relationship with external and internal customers Creating and maintain supporting documentation for internal use DAILY TASKS: Logging support tickets from customers in our ticketing system Tracking and responding to tickets within our SLA Raising development tickets for defects and change requests Working with all areas of the More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯
Irlam, Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
HR EMPLOYMENT BUREAU LIMITED
You will also be monitoring the network management system to prevent future incidents occurring, alongside the other Service Desk and NOC teams. You will need to have solid technical support experience with knowledge of WAN technologies. You will also need experience of dealing with Internet Services – DSL, Ethernet, Firewalls, GPON, routing protocols. More ❯