2 of 2 IT Support Jobs in County Down

IT Systems Support Analyst (AS/400) One of NI's leading employers Hybrid working model (Down/Armagh) We are working with one of Northern Ireland's leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services. … In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the … defined service levels for a given service delivery domain (infrastructure/business systems). M anage the implementation and delivery of new IT systems and minor changes/enhancements to existing IT systems across one or more systems development domains (RPG/MS/Qlik). Our client More ❯

technology provider, specialising in integrated software-hardware platforms on a global scale, is seeking a dynamic and solution-driven professional to join their systems support function. This is a multifaceted technical position that blends real-time client engagement with the back-end setup, configuration, and proactive maintenance of complex … liaison between technical delivery teams and end users to ensure consistent performance and uptime across customer environments. Key Functions of the Role Operational Systems Support Respond to inbound technical queries and system faults, ensuring issues are triaged, investigated, and resolved with precision. Manage support requests through to closure … clients. Use structured troubleshooting techniques to isolate issues and provide immediate fixes or escalate where appropriate. Participate in after-hours cover where necessary to support global infrastructure operations. Remote Configuration & Deployment Conduct remote rollouts and configuration of client systems, ensuring all technical parameters meet operational standards. Work closely with More ❯