3 of 3 IT Support Jobs in Northern Ireland

IT Support Engineer – Permanent – Full Time –Belfast £35,000 to £40,000 DOE REED Technology Belfast are delighted to partner with our client, an industry leader in retail, who due to continued growth and expansion are seeking to recruit an IT Support Engineer to join their team. Working in a fast-paced commercial environment, this is … a great opportunity for a motivated and professional 1st and 2nd line support technician, with a ‘hands -on’ approach, providing IT services across our multi-site company across the UK and Ireland. Travel will be required as well as flexibility due to working across the group Duties and Responsibilities: First point of contact, via email, telephone calls and … in person, providing a high standard of 1st and 2nd line IT support to all users Responding to and dealing with tickets and phone calls raised to the helpdesk in a timely manner and provide efficient progression Take ownership of IT issues and tasks and see them through to completion, or escalate more complex issues as required More ❯

Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯

IT Managed Services Support Engineer – Level 2 Location: Belfast Job Type: Full-time Salary: £30,000 to £38,000 REED Technology are delighted to partner with an excellent IT Organisation to recruit an additional IT Managed Services Support Engineer – Level 2 and embark on a journey to help companies navigate their digital transformation. This role … involves providing high-level support across various technology areas, focusing on desktop virtualisation technologies, both remotely and on customer premises. Day-to-day of the role: Manage and prioritise tickets logged in our IT Service Management System according to SLA agreements, risk, and time required for resolution. Maintain constant communication with customers, keeping them fully updated throughout the … to and resolve customer issues/requests in a timely manner. Collaborate with internal teams and/or client partners to resolve issues. Provide second-line out-of-hours support for specific systems and services in emergencies. Participate in site-wide projects that support changing business and IT requirements. Maintain awareness of industry developments, assist others, and More ❯