1st/2nd Line ITSupport Administrator Location: Poole (with occasional travel between sites) Hours: Monday-Friday, 8:00am-5:00pm Salary: £29,000 - £33,000 DOE Are you an experienced ITSupport professional with a hands-on approach and a knack for problem-solving? We're working with a successful and growing business based in … Poole, looking to expand their IT function with a 1st/2nd Line ITSupport Administrator . This role is a fantastic opportunity for someone with strong technical knowledge across infrastructure, networking, and business systems, who enjoys both day-to-day support and contributing to longer-term IT projects. What you'll be doing: Provide … 1st and 2nd line support to end users across hardware, software, telecoms and systems. Monitor and manage incoming support tickets via the Incident Management System. Install, configure, and upgrade hardware and software. Manage and maintain network servers, system performance, and user access/security controls. Ensure systems are secure through proactive patching, backups, and firewall management. Set up More ❯
Monday to Friday (1 hour for lunch) Our client a well-established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rd Line ITSupport Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily … Poole/Bournemouth and surrounding areas within a 35 miles radius. Their office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rd line levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must … Managing your ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced support engineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work or More ❯
1st/2nd Line Support Poole - 5 Days onsite £28,000 - £32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for a 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products for businesses across various sectors. They specialise in … troubleshooting outages, and ensuring system security through access controls and backups. Lastly, you should have prior experience in system upgrades, maintaining all technical documentation and liaising with third-party support when needed. The ideal candidate will have previous experience in Windows Server environments (2019/2022) and Windows 11, coupled with expertise in Azure cloud services, such as Azure … Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role: Resolve user issues and manage all incident tickets. Install, configure, and manage software More ❯
W1H, Bryanston and Dorset Square, Greater London, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive ITSupport Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop … technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an ITSupport Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining … hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications More ❯
1st/2nd Line ITSupport Administrator - Poole - Up to £32,000 Our client is seeking a skilled and proactive 1st/2nd Line ITSupport Administrator to provide day-to-day technical support across systems, networks, and business applications. The ideal candidate will have hands-on experience with technologies such as Windows Server, Azure … Intune, and VMWare, and be confident handling support tickets, system setups, and troubleshooting issues. Strong communication, organisation, and problem-solving skills are essential, along with the ability to work under pressure and adapt to changing priorities. What You'll Be Doing: Providing 1st and 2nd line technical support to end users Managing and updating tickets via the Incident … Management System Installing and configuring hardware and software Setting up user accounts and workstations Monitoring system performance and troubleshooting issues Maintaining IT security, backups, and firewalls Supporting network servers and technology tools Creating and updating technical documentation and IT policies Assisting with system upgrades and new technology rollouts Liaising with third-party support when required Collecting and More ❯
ITSupport Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused ITSupport Technician … to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an ITSupport Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with … diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the ITSupport Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. More ❯
ITSupport Engineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an ITSupport Engineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will receive specialist … grow your career in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior ITSupport Engineer to work in an experienced … team in a company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful ITSupport will have a varied role from providing technical support to customer to presales support. This role would suit a Junior ITSupport Engineer looking for a varied, client facing role where More ❯
Graduate ITSupport Engineer {Management Software} Poole - Hybrid £25,000 + Bonus + Internal Training + Progression + Hybrid Are you a recent Graduate with an IT related degree looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS, who will … grow your career in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a recent IT Graduate looking to work in an experienced team … in a company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful Graduate ITSupport Engineer will have a varied role from providing technical support to presales support. This role would suit a recent Graduate looking for a varied, client facing role where you can work on a More ❯
Blandford Forum, Dorset, South West, United Kingdom
Gerrard White
Join a highly respected Legal 500 firm as an ITSupport specialist where your skills will keep the team connected and running smoothly. Were looking for a proactive and driven ITSupport professional to join our office-based team in Blandford. This is a fantastic opportunity for someone with ITSupport experience who enjoys … solving problems, working with people, and delivering excellent internal service across a dynamic business. As an ITSupport team member, you will provide day-to-day technical support across the firm, assisting colleagues with hardware, software, and system-related queries. The ability to drive is essential due to occasional travel between office locations. What Youll Be Doing … Providing first-line ITSupport to all staff across the firm Troubleshooting hardware, software, and network issues Assisting with system setups, equipment installations, and user on boarding Liaising with external IT providers when required Offering hands-on technical support to ensure smooth daily operations What Were Looking For: Previous ITSupport experience (essential) Full More ❯