1 of 1 IT Support Jobs in Durham

The role is to support and maintain Networked hardware including servers and computers and assist in managing of college owned mobile devices. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various computer and electronic products while ensuring their optimal performance. Role To assist the IT Team as needed, contributing to the efficient and effective operation of … the area Assist in the support of desktop computers running operating systems including Windows, IOS & Chrome Assist in support of college owned mobile devices, including laptops, tablets & mobile phones Maintain up-to-date knowledge of computer equipment and assist with its installation To become proficient in the application and use of a wide range of IT systems … and processes Receive and respond to incoming support calls and/or e-mails regarding computer & mobile device technical problems Manage daily tasks to ensure service levels are achieved and proactive maintenance and change implementation objectives are met Perform onsite analysis, diagnosis, and resolution of computer hardware problems and recommend and implement corrective solutions, including offsite repair as needed More ❯