16 of 16 IT Support Jobs in the North East

IT Support Technician £25,500 plus benefits including a local government pension scheme, up to 31 days holiday (plus BH), funded training and lots more Grimsby/Scunthorpe areas, some local travel required – own car essential Keywords: IT Support, 1st line, 2nd line, service desk, helpdesk … organisation whose aim is to provide ‘exceptional education at the heart of the community’. Due to expansion, they are looking for an experienced IT Support Technician to join their team on a permanent basis. You will be responsible for providing technical support to staff and students … across a number of sites. This role requires some previous IT support experience or training, a passion for technology and fantastic customer facing skills. Any experience or knowledge of the education sector is a bonus. Excellent training is provided and there is a proven career path available within More ❯

Job Title: IT Support Engineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our … IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal … and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether More ❯

IT Support Engineer - MSP - Newcastle-under-Lyme - £26K-£29K An IT Support Engineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll be joining … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and … more For further details and to apply, please send your up to date CV to Gianluca.sammartano @ circlerecruitment.com for a confidential chat. Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, IT Support, 1st line, 2nd More ❯

3rd Line IT Support Engineer Our client is seeking an experienced and motivated 3rd Line IT Support Engineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also possess a … full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex issues efficiently More ❯

IT Support Engineer Are you an experienced IT Support Engineer looking to step into a more autonomous, client-facing role with real variety and responsibility? A growing North East-based MSP is looking for a talented engineer to join its close-knit technical team. You’ll … in project delivery — all while developing your skills in a highly collaborative and supportive setting. 🧠 What You’ll Bring: 3+ years of hands-on IT support experience (MSP or multi-client environments preferred) Strong knowledge of Microsoft 365, Windows desktop/server, and general infrastructure Confidence troubleshooting networking … with end users and stakeholders A proactive mindset and a desire to keep learning 🛠️ What You’ll Be Doing: Providing both onsite and remote support to a diverse range of clients Managing infrastructure, hardware, cloud services, and systems (incl. CCTV, AV, telephony) Delivering project work, installations, and technical upgrades More ❯

IT Support Engineer Are you an experienced IT Support Engineer looking to step into a more autonomous, client-facing role with real variety and responsibility? A growing North East-based MSP is looking for a talented engineer to join its close-knit technical team. You’ll … in project delivery — all while developing your skills in a highly collaborative and supportive setting. What You’ll Bring: 3+ years of hands-on IT support experience (MSP or multi-client environments preferred) Strong knowledge of Microsoft 365, Windows desktop/server, and general infrastructure Confidence troubleshooting networking … with end users and stakeholders A proactive mindset and a desire to keep learning ️ What You’ll Be Doing: Providing both onsite and remote support to a diverse range of clients Managing infrastructure, hardware, cloud services, and systems (incl. CCTV, AV, telephony) Delivering project work, installations, and technical upgrades More ❯

IT Support Specialist Gateshead (Hybrid) Salary: £26,000 – £32,000 per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an IT Support … internet connectivity. Create and maintain detailed documentation of technical issues and their resolutions for future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in IT support or a similar role. Proficiency in Windows and More ❯

able to travel into office to apply for this role Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional tech … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . More ❯

able to travel into office to apply for this role Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional tech … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . More ❯

able to travel into office to apply for this role Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. This is a customer facing role in which you will liaise with various clients and build relationships whilst providing exceptional tech … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . More ❯

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology … including creation of process and technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage More ❯

Your new company and role Our client is a large engineering company that requires an additional IT Support Analyst for a short-term contract to cover increased demand. The role will entail the following: Maintain and troubleshoot hardware equipment issues. Perform basic fixes and preventive maintenance. Provide desktop … support, focusing on operating systems. Ensure optimal performance of IT infrastructure. What you'll need to succeed Proven experience in IT support, particularly with hardware and OS. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent More ❯

Job title: IT Support Technician Salary: up to £33,990 (+19% shift allowance and 5% bonus) Location: Sunderland NRG are delighted to announce we are working alongside a well established and thriving company within the Utilities industry in their search for an IT Support Technician to … join them on a 14 month Fixed-Term Contract. You will provide full support for the organisation’s IT hardware and software, including troubleshooting, installation, configuration, and maintaining smooth operation of IT systems. In this role, you'll have the opportunity to offer hands-on support while also contributing to various projects. You'll be working across both 1st and 2nd line support, ensuring a wide range of technical tasks are completed efficiently. The role involves working 12-hour shifts on a rotating pattern of early and late shifts. The schedule follows a More ❯

Job title: IT Support Technician Salary: up to £33,990 (+19% shift allowance and 5% bonus) Location: Sunderland NRG are delighted to announce we are working alongside a well established and thriving company within the Utilities industry in their search for an IT Support Technician to … join them on a 14 month Fixed-Term Contract. You will provide full support for the organisation’s IT hardware and software, including troubleshooting, installation, configuration, and maintaining smooth operation of IT systems. In this role, you'll have the opportunity to offer hands-on support while also contributing to various projects. You'll be working across both 1st and 2nd line support, ensuring a wide range of technical tasks are completed efficiently. The role involves working 12-hour shifts on a rotating pattern of early and late shifts. The schedule follows a More ❯

We Put People First so you can Deliver Outstanding Service We have an exciting opportunity for an experienced IT Technical Support Engineer in our Gateshead office. Joining our fast-paced inhouse IT team, you will be offering guidance and mentoring members of the Service Desk Team as … a point of 3rd line escalation: advising and resolving support queries, while ensuring our knowledge base is up to date. As an IT Technical Support Engineer you will: Review, implement and resolve technical issues effectively Provide remote and on-site support (if required) at a senior … recorded and maintained Create and maintain knowledge base documents where required Provide a high level of technical expertise and end user service As an IT Technical Support Engineer you will have: Previous experience as a 3rd line engineer or in a 3rd line role Problem solving skills, with More ❯

Are you an IT Support Technician looking for the responsibility to operate as a trusted senior member of a talented team? Would you like to work for a global leader in their field? You have the opportunity to join a family run business with a Scottish heart who … were established and having been leading the way since 1985 Reporting to the organisations Head of IT - you will act as a key member of the business tech function troubleshooting hardware, software and network issues in addition to supporting a busy service desk environment This position is based in More ❯