IT Support Technician
Eastleigh, Hampshire, United Kingdom
Kiota Recruitment
We are working with a well-established Engineering and hire business seeking an IT Support Technician to strengthen their in-house IT team. The IT Support Technician will provide first and second line support, helping staff with everything from day-to-day IT queries to the deployment of new systems. The role covers … troubleshooting hardware and software, managing mobile devices, maintaining network connections, and supporting business-critical applications. Key Duties & Responsibilities: Provide helpdesk support across software, hardware, mobile devices, and cybersecurity Troubleshoot local and wide area networks, Wi-Fi access, and branch connections, escalating when needed Set up, install, and configure IT equipment including laptops, desktops, phones, and tablets Deploy and … maintain Microsoft 365 applications and Windows-based systems Ensure accurate records of IT assets, stock levels, and user assignments are kept up to date Support and document IT processes, procedures, and troubleshooting guides Assist with IT projects and new system rollouts Provide user training and ensure all work aligns with H&S and cybersecurity best practice More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum includes Bonus
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