IT 1st Line Support & Cyber Security Trainee (UK) Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are … human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people. Role Summary To provide first line ITsupport to new and existing customers, assisting them with hardware and software issues as well as generic customer service enquiries via online chat … provide training and if required, assist 3rd party technical staff. Assist with the setup and installation of customer equipment. Along with the first line ITSupport, you will work alongside an experienced Security Specialist to support with Security remediation focuses on identifying and addressing threats and vulnerabilities More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid working … from the office in Glasgow, and from home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL … experience within a service desk environment. As the IT Project Manager/Senior IT Project Support Engineer you will join a busy team where the two main priorities of the role are to provide senior level expertise with regard to design and implementation of solutions whilst supporting More ❯
ITSupport Engineer - Glasgow - £24-26K An established client of ours in the Technology sector are looking for a ITSupport Technician to join their internal IT department, on a permanent basis. The successful candidate will be responsible for providing Support users with … day-to-day operational support issues ,Installation maintenance and support of hardware assets and Systems administration including vendor updates on all platforms. Key Responsibilities: Serve as the first point of contact for telephone inquiries from contractual clients, logging tickets and gathering details about issues. Triage incidents during calls … root cause of issues and provide first-time fixes whenever possible. Deliver outstanding customer service, acting as the voice of the company. Offer ongoing support with clear, concise verbal and written communication. Log tickets in the support system and escalate issues to second and third-line supportMore ❯
G33, Stepps, North Lanarkshire, Baillieston, City of Glasgow, United Kingdom
Red Mosquito Limited
Trainee ITSupport Engineer Location: Glasgow. G33 4EN Salary: Circa £TBA + Benefits Contract: Full time, Permanent Benefits: • Flexible Working, • Online learning, • Competitive salary with annual pay progression, • Birthdays off, • Free parking, • Cash bonus schemes. We are Red Mosquito Ltd; we are recruiting and we want you! Red … Mosquito are ITsupport specialists and managed service providers based at our Operations Centre in Glasgow. We're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced engineers operates throughout the UK doing the technical stuff so … that our customers IT systems run efficiently and seamlessly. Our Service Desk team delivers technical support and consultancy to a wide range of SMEs, assisting with infrastructure, hardware and software issues. We deliver high quality support via phone, remote access and on-site. We offer great opportunities More ❯
ITSupport Technician - Entry-Level | Glasgow (On-site) Location: Glasgow Job Type: Full-Time, Permanent Salary: £22,000-£24,000 (DOE) + Training & Career Progression Are you IT-savvy and ready to take your first step into a tech career? We're working with a fast-paced … and friendly Glasgow-based organisation seeking a Junior 1st Line Support Technician to join their internal IT team. This is an ideal opportunity for someone who's technically literate, eager to learn, and looking to build a long-term IT career . What You'll Be Doing … Acting as the first point of contact for internal ITsupport queries (via phone, email, or ticketing system) Logging and tracking incidents and service requests Troubleshooting hardware, software, and basic networking issues Setting up laptops, desktops, and user accounts for new starters Escalating more complex problems to 2nd More ❯
Are you a junior ITSupport Technician looking for the somewhere to grow your skills and career? You have an opportunity to join a global leader in their field with a Glasgow HQ in a support role that will cover all aspects of the business and see … you flourish under the support of extremely talented employees, all with long tenure within the business This role is perfect for an IT Graduate or someone with a year or 2 experience looking to further their career in a progressive and supportive environment. You will be involved in … all aspects of ITSupport including new employee set up, service desk support and troubleshooting PC/Windows support The role has been created on the back of recent promotions within the team which demonstrates the strong company culture of training/development for its employees More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
You will need to login before you can apply for a job. Capita are looking for an experienced IT Developer, specifically to provide Server and Infrastructure Support to a key Life & Pensions client in the UK. You'll be joining a focused and supportive team, doing an incredibly … licencing, firewalls, diagnosis/troubleshooting, system installation and maintenance. As such, we're looking for an individual with proven but varied experience as an IT Developer, able provide expertise across multiple functions. The role will be predominantly home-based in the UK, however occasional visits will be necessary to … week, however there will be a need to be on call on evenings/weekends when required (and compensated for accordingly). Job title: IT Developer - Server & Infrastructure Support Job Description: What will you deliver? Writing codes and debugging. Performing unit tests, documenting changes and refactoring less complexed More ❯