1 to 25 of 80 IT Support Jobs in Scotland

Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet. Reporting to the Manager, Information Technology UK, this … role requires that you are client-centric, collaborative, and able to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption. As the IT Systems and Support Analyst, you will be … technology ecosystem. This role’s primary focus is our UK technology operations while partnering with the US and CA technology staff. Duties and Responsibilities Supports the ongoing technology requirements, support and vendor management. You will be responsible for deployment, standardisation, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or More ❯

Application Deadline: 30 June 2025 Department: Infrastructure & Support Location: Glasgow Description Working as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation of IT systems, and the delivery of high quality service to our end users. As an … IT Support Analyst, you will play a key role in troubleshooting, escalating, and resolving user issues while maintaining a strong focus on customer satisfaction and contributing to the overall reliability of the IT environment. Key Responsibilities User Support Provide support to end users via phone, email, and ticketing helpdesk, ensuring timely and effective communication to … related to hardware, software, network connectivity, and user accounts. Escalate unresolved or complex technical issues to Systems Administrator with detailed ticket notes. Assist end users in understanding and utilising IT systems effectively, offering guidance on best practice. Sprint Participation Contribute towards delivery of prioritised tasks that improve operational output and efficiency. Collaborate with team members to ensure sprint goals More ❯

rd Line IT Support Engineer Our client is seeking an experienced and motivated 3 rd Line IT Support Engineer to join their dynamic team in Dundee. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play … a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is predominantly office based in Dundee. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. … Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex issues efficiently while maintaining effective communication with clients and stakeholders. Act as a point of escalation for critical incidents, demonstrating the ability to analyse, diagnose, and implement solutions in a timely manner. Perform proactive system monitoring, maintenance, and optimisation to identify and address potential issues More ❯

3rd Line IT Support Engineer Our client is seeking an experienced and motivated 3rd Line IT Support Engineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play … a crucial role in providing advanced technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also possess a full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support teams to escalate and resolve complex issues efficiently while maintaining effective communication with clients and stakeholders. Act as a point of escalation for critical incidents, demonstrating the ability to analyse, diagnose, and implement solutions in a timely More ❯

Immediate start 3 months IT Support Contract Interviews available w/c 20th January About Our Client Our client is a leading player in their industry with several branches spread across the UK. They are renowned for utilising the latest technological advancements to deliver high-quality solutions to their customers. They're looking for a contract IT Support Analyst to start ASAP. 5 days a week on-site and paying around £200 per day (inside IR35/PAYE). Job Description Experience of providing 2nd level IT support in a fast paced working environment Excellent knowledge of MS O365 Experience of supporting MS Azure, Active Directory etc. Hardware build and deployment (Laptops, PCs … etc.) Have ownership of any escalated issues till successful resolution Previous experience working in an ITIL environment The Successful Applicant A successful IT Support Analyst should have: A degree in Computer Science or a related field. Proficient in various IT systems and networks. Strong problem-solving skills. Excellent communication and teamwork skills. Strong knowledge of the Transport More ❯

The IT Support Analyst will report directly to the Group Head of IT and will be responsible for providing timely and effective desktop support to all staff via the company helpdesk system. Key duties include managing hardware assets and software licenses through IT systems, as well as generating relevant reports. A strong working knowledge of … Microsoft Office suite (including Teams), Microsoft Windows operating systems (Windows 11 and above), Sophos Central, and other common office applications is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst will be expected to support. The role also involves assisting remote staff using VPNs and other remote access tools. The successful … candidate will be responsible for configuring and deploying IT assets in accordance with company policies and standard configurations. Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize support requests effectively, while maintaining a focus on business needs, is essential to succeed in this role. Requirements Strong communication skills, both verbal and written More ❯

We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently … and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document … these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users More ❯

This is a great new opportunity for an experienced IT Support Technician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation has … responsive, cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT Support Technician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing … and Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT Support Technician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP/ More ❯

This is a great new opportunity for an experienced IT Support Technician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation has … responsive, cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT Support Technician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing … and Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT Support Technician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP/ More ❯

Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift … for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for a … broad range of IT services used in teaching, research and within University libraries. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems. Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate. To carry out any other reasonable duties as requested by manager. Candidate Profile Experience of OS and application deployment. Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. More ❯

Key Responsibilities: Provide telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within our ticketing system. Diagnose and troubleshoot complex hardware, software, cloud, and network issues to resolution. Perform in-depth analysis of system logs, event logs, and other data to identify root causes of issues and prevent future occurrences. Install … and Network systems, Software applications & Email systems Collaborate with vendors and third-party providers to resolve technical issues and escalate as necessary. Essential Skills: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies – Understanding of TCP/IP, Routing, DHCP, DNS, VPN and network security (proxy servers More ❯

IT Support Analyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT Support Analyst to join their growing internal IT team. This is a fantastic opportunity for someone with … a strong foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. … Administer Microsoft 365, Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals More ❯

IT Support Analyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT Support Analyst to join their growing internal IT team. This is a fantastic opportunity for someone with … a strong foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. … Administer Microsoft 365, Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals More ❯

IT Support Analyst 📌 Glasgow (2 days per week) : £26,000 + bonus | 💻 Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT Support Analyst to join their growing internal IT team. This is a fantastic opportunity for someone with … a strong foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. … Administer Microsoft 365, Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals More ❯

IT Support Engineer Permanent Office-Based – Dalkeith, Edinburgh Posted 11/06/2025 CVs ASAP Start date ASAP Meraki Talent’s client is looking to appoint an IT Support Engineer to provide high-quality technical support across a diverse IT environment. This is a fantastic chance to join a dynamic business where you … ll be responsible for ensuring IT services run smoothly and efficiently for both office-based and retail teams. Key Responsibilities of IT Support Engineer • Provide technical support across hardware, software, networks, and mobile devices (Windows, Apple, Android). • Manage incidents and requests via ITSM tools, ensuring timely resolution and minimal disruption. • Support retail systems such … as tills, tablets, payment devices, and printers. • Perform basic server administration and troubleshoot networking issues (IP, DNS, DHCP). • Ensure compliance with GDPR, PCI DSS, and IT security standards. Background of IT Support Engineer • Proven experience in IT support in 1st/2nd Line • Strong troubleshooting skills across hardware, software, and networks. • Familiar with Windows More ❯

Social network you want to login/join with: IT Support Analyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an IT Support Analyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be responsible for maintaining … and deploying the company's laptop and desktop operating systems and applications. The role involves testing, commissioning, and installing new software, hardware, and IT systems. You will contribute to developing and documenting IT procedures and processes, and act as a technical resource for ongoing projects. Key Responsibilities: Maintain and deploy operating systems and applications. Test and install new More ❯

Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Location: [Dundee, UK] - Hybrid Department: IT Payments and Networks Reports to: [Software deployment & Campaign OPS] We are seeking a IT Support Engineer/Software Distribution Specialist to manage and execute software deployment activities … software updates and campaign content delivery to ATM devices. The ideal candidate will have hands-on experience with enterprise software distribution tools, strong Excel skills, and a background in IT support—preferably within the ATM or banking industry. Key Responsibilities Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM networks. Utilize various enterprise … new solutions. Own and ensure software compliance across the managed environment. Monitor deployment performance, troubleshoot distribution failures, and optimize processes for reliability and efficiency. Communicate regularly with the Account Support Organization to align deployment activities and resolve issues proactively. Work closely with IT support teams to ensure smooth delivery and minimal disruption to end-user systems and More ❯

The Opportunity: My client are looking for an enthusiastic IT Support Engineer to join and support their IT team. You will provide support on a variety of hardware and software issues across the business, diagnosing and troubleshooting to resolve fault and configuring new systems. This role would fit someone who has completed a Level … Apprenticeship in IT or a driven individual with prior first line support experience or relevant qualifications. Skills and Experience: Basic knowledge of Windows operating systems and familiarity with MS Office and Office 365 Understanding of basic networking (IP addressing, DNS, DHCP) Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira) Basic troubleshooting of hardware (PCs, printers, monitors, etc.) Familiarity … with Active Directory (e.g., password resets, account unlocks) Remote support tools knowledge (e.g., TeamViewer, AnyDesk, RDP) Role and Responsibilities: Answering and logging incoming IT support requests via phone, email, or chat Diagnosing and resolving common technical issues (password resets, software errors, connectivity issues) Escalating unresolved issues to second or third-line support Providing remote support More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid) Setup: Daily rate contract inside IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This … supporting Windows environments , but a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/… remote access solutions. You’ll also support engineering applications , managing installation, licensing, and user queries in coordination with international support teams. Key technologies include: Windows OS , Microsoft Office , Active Directory , O365 , SharePoint , follow-me printing , and wireless LAN . Infrastructure and monitoring tools for servers, networks, and backups . Working knowledge of ticketing systems , issue escalation, and cross More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid) Setup: Daily rate contract inside IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This … supporting Windows environments , but a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/… remote access solutions. You’ll also support engineering applications , managing installation, licensing, and user queries in coordination with international support teams. Key technologies include: Windows OS , Microsoft Office , Active Directory , O365 , SharePoint , follow-me printing , and wireless LAN . Infrastructure and monitoring tools for servers, networks, and backups . Working knowledge of ticketing systems , issue escalation, and cross More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid) Setup: Daily rate contract inside IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This … supporting Windows environments , but a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/… remote access solutions. You’ll also support engineering applications , managing installation, licensing, and user queries in coordination with international support teams. Key technologies include: Windows OS , Microsoft Office , Active Directory , O365 , SharePoint , follow-me printing , and wireless LAN . Infrastructure and monitoring tools for servers, networks, and backups . Working knowledge of ticketing systems , issue escalation, and cross More ❯

Dundee Duration: 2 Months immediate start to the 29th July Application Deadline: Monday 9th June About Us: 1Office is a dynamic and innovative company dedicated to providing top-notch IT solutions. We are looking for enthusiastic and tech-savvy individuals to join our team in a work placement role as a trainee 1st Line Support Engineer. Role Overview … As a First Line IT Support Engineer intern, you will be the first point of contact for our clients experiencing technical issues. You will gain hands-on experience in troubleshooting, diagnosing, and resolving a variety of IT-related problems. Key Responsibilities Respond to client inquiries via phone and email Diagnose and resolve hardware and software issues. Provide … technical support and guidance to clients. Document and track issues in our ticketing system. Collaborate with senior engineers to escalate complex problems. Requirements Currently pursuing a degree in Computer Science, Information Technology, or a related field. Basic understanding of computer systems, networks, and software. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to More ❯

IT Support & Infrastructure Specialist We're seeking a motivated and collaborative IT professional to join an on-site team. This role focuses on providing daily IT support and actively contributing to the maintenance and expansion of the company's IT infrastructure. There's significant potential for growth into IT management and the implementation … and management of DevOps/Build Systems. The IT environment supports a diverse user base and cutting-edge technology. Their infrastructure spans on-premise, multi-national, and cloud-based systems. They are committed to maintaining robust security and integrity while fostering an environment that encourages engineering innovation. Essential Skills & Knowledge: Strong analytical and problem-solving abilities Excellent communication skills … Directory administration Scripting proficiency (e.g., bash, PowerShell, DOS) Virtual machine management Experience handling sensitive data Networking experience (VLANs are a plus) Key Responsibilities Will Include: Providing day-to-day IT user support and issue resolution Administering software licenses Managing Microsoft Endpoint Configuration Manager Assisting with IT needs in engineering labs Maintaining IT inventory Certificate management Managing More ❯

IT Support & Infrastructure Specialist We're seeking a motivated and collaborative IT professional to join an on-site team. This role focuses on providing daily IT support and actively contributing to the maintenance and expansion of the company's IT infrastructure. There's significant potential for growth into IT management and the implementation … and management of DevOps/Build Systems. The IT environment supports a diverse user base and cutting-edge technology. Their infrastructure spans on-premise, multi-national, and cloud-based systems. They are committed to maintaining robust security and integrity while fostering an environment that encourages engineering innovation. Essential Skills & Knowledge: Strong analytical and problem-solving abilities Excellent communication skills … Directory administration Scripting proficiency (e.g., bash, PowerShell, DOS) Virtual machine management Experience handling sensitive data Networking experience (VLANs are a plus) Key Responsibilities Will Include: Providing day-to-day IT user support and issue resolution Administering software licenses Managing Microsoft Endpoint Configuration Manager Assisting with IT needs in engineering labs Maintaining IT inventory Certificate management Managing More ❯