17 of 17 IT Support Jobs in Gloucestershire

IT Support Engineer - M365, Windows11 OS etc; Stonehouse, GL10; £35-40k + pension, holiday etc. (Driving Licence essential) An enthusiastic & self-driven IT Service Engineer/Support Engineer with proven technical knowledge & strong customer service skills, is sought for this established & dynamic tech service team who, are adding to their IT services team based … close to M5 J13. The IT Support Engineer will be part of a collaborative & supportive team of who, provide all aspects of IT support to external clients, primarily in the local, Stroud & Gloucester area; predominantly via remote access with some f2f too. It's a broad, varied & challenging role including:- Providing telephone support to … clients, addressing technical issues efficiently and effectively Assisting clients with a variety of technical issues ranging from basic troubleshooting to more complex system errors Offering onsite support to resolve hardware and software problems directly at the client's location Collaborating with clients to plan future upgrades and enhancements to their IT systems, ensuring they stay up-to-date More ❯

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This … role will be office-based and is NOT offered on a remote or hybrid basis. A snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the … IT support team and any other reasonable task as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates More ❯

IT Support Engineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be joining a talented … IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Support Engineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the … IT Support Engineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the … operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service … offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to More ❯

Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients … worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure More ❯

IT Support Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic IT Support Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯

2nd Line Support Engineer - Education Sector Gloucester £29,000 - £31,500 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the … operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trust’s IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trust’s internal and external KPI’s and SLA’s. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2nd line support to stakeholders effectively and efficiently. Provide desktop on More ❯

IT Support Engineer Cheltenham | Circa £30,000 + Excellent Benefits Are you an IT Support professional looking for your next challenge? We are recruiting for an IT Support Engineer to join a global technology business based in Cheltenham , offering a salary in the region of £30,000 plus excellent benefits . You'll be … joining a well-established software company that delivers enterprise-level solutions for document and output management to major organisations worldwide. It's a fantastic opportunity to join a forward-thinking business in a technical support position with excellent training and progression prospects. Duties & Responsibilities Provide technical support to enterprise clients via phone, email, and web-based tools. … Diagnose and troubleshoot issues related to software installations and configurations. Record, manage and track incidents using an internal support system. Collaborate with senior support engineers and developers to resolve complex issues. Attend regular team meetings to review ongoing support cases and share knowledge. What Experience is Required A minimum of 2 years' experience in a technical support More ❯

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support professional. This permanent role offers not only a generous salary of £40,000 but also … the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria: A valid driving licence due to travel requirements related to this position. Desired Skills & Experience … Exhibit strong analytical skills required for troubleshooting network systems or software malfunctions swiftly yet meticulously without compromising quality standards set forth by company protocols. This opportunity stands out because it promises growth within an innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support More ❯

below and never miss the latest updates or an exclusive offer. Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Apply From: 27/01/2025 Learning Provider Delivered by VELOCITY 1ST LIMITED Employer Velocity Academy Vacancy Description Your duties and responsibilities in this role … will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact for … all IT-related service requests. Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately More ❯

IT Support Field Engineer - Education Sector - Must be able to drive Gloucester £27,269 - £28,624 dependant on experience 37 hours per week, 52 weeks per year 5 days per week, variable between 07.30 17.30 25.5 days rising to 30.5 days after five years service The IT Support Field Technician plays a vital role in ensuring … that staff and students have reliable access to IT services. This position involves on-site troubleshooting, routine maintenance, and proactive health checks to keep IT systems running smoothly. Acting as a first point of contact, the IT Support Field Technician provides desktop support, floor walking, and direct user assistance, helping to resolve everyday technical issues … a field-based role, requiring regular travel between multiple school sites as part of a structured rotation, as well as reactive visits in response to incidents, ensuring a visible IT presence and equitable support across all locations. By engaging directly with staff and students, the technician helps to identify and resolve issues before they escalate, fostering positive working More ❯

Job Description Are you looking to start your career in IT? Would you like to work for Gloucestershire’s leading IT company? Optimising IT is an award-winning, Microsoft Gold Partner with a 98% customer satisfaction rating and recent B-Corp accreditation. This friendly, highly experienced company is seeking a tech-savvy apprentice aspiring to develop a … career within the IT sector. Information Communications Technician Training During this advanced apprenticeship, you will acquire a wide range of knowledge, skills, and behaviors, covering topics such as Data Security, Hardware & Software, Computer Networking, and more. You will undertake the innovative Professional Apprenticeships ICT Level 3 qualification, awarded Bristol and Bath Apprenticeship Training Provider of the Year in 2021. … The programme aims to develop you into a high-level, versatile technician. You will learn extensively about Cloud & Mobile Technologies, Technical Problem Solving, Advanced Data Security, Computer Networks, IT Communication, and more. These modules are designed to jump-start your career, help you stand out in a competitive field, and boost your future earning potential. Vacancy Details Location: Gloucester More ❯

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Shopfloor OT (IT support with MES/Manufacturing IT Understanding) Job Type: Permanent Location: Broughton/Filton (WFO-Onsite) Are you looking to take on a role in Shopfloor OT/IT? We have an exciting role for you. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We … support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Build strong relationships with a diverse range of stakeholders. Gain More ❯

Gloucestershire Professional Services (GPS) is recruiting an IT Support Apprentice to join the Information Technology Support team based at Gloucestershire College. Role Your duties will include: Providing IT Technical Support to students and staff in the use of IT equipment including, troubleshooting hardware and software faults along with installations and maintenance. Supporting the IT … hour lunch break). Expected Duration 2 Years Positions Available 1 Closing Date Monday, 7th July 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Organisation skills Administrative skills Logical Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer Gloucestershire College Gloucestershire College is an education provider with campuses in … courses, and courses for adults including online, short and part-time courses, just for fun courses and JobSmart programmes for pre-employment. All of our learners benefit from tailored support and development throughout journey to higher education or employment. More ❯

IT Technical Support Apprentice J3392 Apply From: 27/11/2024 Learning Provider Delivered by GLOUCESTERSHIRE COLLEGE Employer SOUTH WEST APPRENTICESHIP COMPANY LTD Vacancy Description Duties will include: Being the first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries … use of systems to clients and responding to enquiries in a fast and efficient manner Candidates will: Be computer literate to a high standard Have a genuine passion for IT and software Be organised and responsive, using initiative and motivation to deal with enquiries Be strong communicators, both internally and externally Be reliable and enthusiastic when approaching all tasks … Have work or volunteer experience (desirable) Key Details Vacancy Title IT Technical Support Apprentice J3392 Employer Description As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they More ❯

Temporary IT Project Support – SG Systems Implementation Contract: Full-time, temporary (6-8 weeks initially) Pay: Up to £15 per hour + Holiday Pay About the role: We are looking for a Temporary IT Project Support to support the implementation of SG Systems at our food processing facility. This is a full-time contract role … with factory requirements Build and structure step-by-step manufacturing processes within the system Liaise with internal teams to ensure smooth integration of SG into operations Key Skills: Strong IT skills and experience with WMS (Warehouse Management Systems) or manufacturing systems, ideally SG Systems Fast leaner with proactive and self-starting approach Experience working in a food production environment More ❯