15 of 15 IT Support Jobs in Gloucestershire

IT Support AnalystGloucesterHybrid with travel£30,000 - £35,000The Level 2 IT Support Analyst provides second-line IT support across all Gloucestershire sites in the organisation, taking ownership of escalated issues and ensuring the smooth operation of cloud-based and on-premise systems.The role involves remote and on-site troubleshooting, user administration, system configuration … and escalation of complex infrastructure and security issues. Working closely with Field Technicians, the Senior IT Analyst, and the Head of IT, the postholder plays a key role in delivering responsive, secure, and high-quality IT services across the organisation.Main Duties and Responsibilities Work collaboratively and effectively with colleagues within the Trust IT Services team to … support the development of the Trust IT Service Follow and deliver upon the Trust's IT service desk support and incident management policies and processes to all stakeholders Follow and deliver IT service desk incident and support service offerings in line with the Trust's internal and external KPIs and SLAs. Support the More ❯

Are you an experienced IT support professional? Passionate about training and guiding other to master technologies? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are delighted to be partnering with a longstanding client to recruit for a It Support Technician and Trainer to join their … newly created role, ensuring lots of scope for autonomy! Benefits: 23 days annual + bank holidays Private Medical Insurance Employee Assistance Programme Regular social events Income protection As an IT Support Technician and Trainer, you will: Create and deliver effective training and support on technologies to our staff Tailor sessions to meet the needs of all users … experiences Create and maintain handouts, tutorials, e-learning and booklets, ensuring content is regularly updated Work closely with managers of departments to ensure training is aligned with operational goals Support in the set up of new starters Prepare meeting rooms, ensuring all IT equipment and links are operational Be the point of contact for IT issues across More ❯

IT Support Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic IT Support Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯

IT Support Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic IT Support Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be involved in BAU support of their IT estate … mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP …/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension scheme Bupa cashback scheme Employee Assistance Programme Wellbeing, mental health first aiders, company events etc. If you are interested in this role or looking for something similar, please More ❯

IT Support & Trainer Location: Central Cheltenham Job Type: Full-time – Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves … a vital dual function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software … and network issues to maintain business continuity. Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm. Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development More ❯

IT Support & Trainer Location: Central Cheltenham Job Type: Full-time - Site based Join a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves … a vital dual function of training and first-line support, ensuring our teams operate efficiently with the best use of technology. Day-to-day of the role: Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage. Provide first-line support, troubleshooting hardware, software … and network issues to maintain business continuity. Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm. Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database development More ❯

1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to … ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments More ❯

Cheltenham location - full time on site Must be eligible for SC and eDV, or already hold SC or eDV - sole UK National Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the National … testing and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships … Recording and managing support activities Contributing to IT knowledge bases Supporting project teams in system rollouts We need you to have Active security clearance or eligibility to obtain eDV within the role - must be a sole UK National Willing to be full-time on-site in Cheltenham/Gloucester Essential Experience Required Proven technical support experience - 1st More ❯

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment … Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer … user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobile device setup and configuration using mobile device management systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups) Working knowledge of networking - Switches, Firewalls, wireless, IP More ❯

Senior IT Support Engineer Up to £45k Cheltenham Education Sector (prior sector experience not essential) We are looking for someone with experience of the following, not all essential: - Cloud experience (InTune, Entra, Sharepoint, 365 etc.) - Server installs, Cloud servers, migrations etc. - Backups experience - General troubleshooting - Installing whiteboards, Wi-Fi, cabling etc. on school sites - Mentoring junior members of More ❯

IT Trainer and Technical Support | New Role! The Opportunity: TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support. The Role: In this hands-on, office-based role, you’ll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on: Delivering clear and engaging IT training to staff across all departments Supporting digital literacy and best practice across software and systems Providing … first-line technical support to troubleshoot hardware, software, and networking issues Assisting in the management of meeting room tech and AV equipment Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software Offering support in database development and data analysis About You: We are looking for someone who: Has strong communication and interpersonal skills Can More ❯

IT Trainer and Technical Support | New Role! The Opportunity: TSR Legal Recruitment is delighted to be working with a respected Cheltenham-based law firm to recruit an IT Trainer and Technical Support Assistant. This is a fantastic opportunity for a tech-savvy professional who enjoys helping others and thrives in a dual role combining IT training with technical support. The Role: In this hands-on, office-based role, youll work closely with the IT Manager to ensure smooth operation of the firm's tech infrastructure, with a focus on: Delivering clear and engaging IT training to staff across all departments Supporting digital literacy and best practice across software and systems Providing first … line technical support to troubleshoot hardware, software, and networking issues Assisting in the management of meeting room tech and AV equipment Promoting efficient use of Microsoft 365, MS Teams Telephony, and key business software Offering support in database development and data analysis About You: We are looking for someone who: Has strong communication and interpersonal skills Can deliver More ❯