1 to 2 of 2 IT Support Jobs in Hertford

Are you passionate about technology and eager to kickstart your career in IT support? We're looking for a motivated and skilled Junior IT Support Technician to join our client, based in Herford. With at least 6 months experience within an IT Support role … you will be responsible for providing IT Support (windows desktop & server environment, MS Office, networking, IT peripherals) for a small but expanding team. You will also be responsible for IT admin tasks, such as adding/deleting users, adding access rights, etc. Key Responsibilities: Provide first … line technical support for Windows desktop and server environments. Troubleshoot and resolve hardware and software issues efficiently. Assist in the administration of Active Directory, including user account management, group policies, and permissions. Support and maintain email systems, ensuring smooth and secure communication across the organization. Monitor and troubleshoot more »

IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … attire, including on-site visits. Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal more »