IT Support Officer
Inverness, Scotland, United Kingdom
Barchester Healthcare
of the UK’s foremost care providers. With over 25 years’ experience and more than 200 care homes and six independent hospitals, we’re passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We’re continually growing and improving our services … which is why we are currently looking for an IT Support Officer to join our team. This is a permanent opportunity, predominantly based in our office in Inverness. You will work a permanent shift pattern from 8am to 4.30pm or 9am to 5.30pm. Occasional travel may be necessary, including staying away from home for short periods, so a … full driving licence is required. Role and Responsibilities: Provide technical support for our employees across the UK, including assistance over the phone. Act as the point of contact for both first and second line support. Interact with users from a range of departments with differing levels of knowledge. Record, monitor, and follow up on support calls to ensure More ❯
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