IT Support Apprentice
- Hiring Organisation
- LEAP I.T. LTD
- Location
- Unit 16, Hockley Court, 2401 Stratford Road, Hockley Heath, Solihull, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 a year
Start your IT Support career with Leap IT! You will gain experience in providing first line IT support. Role Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced Log tickets … with the client) Monitor your Task Board daily Escalate to second line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud ...