2 of 2 IT Support Jobs in Horsham

Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be … the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯

Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract. Role: Provide 1st line technical support to staff (in-person, email, or remote) Troubleshoot and resolve hardware, software, and network issues Set up and configure laptops, peripherals, and user accounts for new … employees Maintain asset registers and inventory of IT equipment Assist in managing IT ticketing system and ensuring timely resolution Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools Document technical procedures and FAQs for internal use Assist with basic administration of IT systems and security protocols Escalate more complex issues to senior IT staff … or external providers as needed Profile: Strong interest in IT and technology with a desire to learn and grow 1 year experience in a similar role (internship, freelance, part-time, or full-time) Familiarity with Windows and macOS operating systems Good understanding of Microsoft 365 applications Excellent communication and interpersonal skills A proactive, solution-oriented mindset Ability to work More ❯