4 of 4 IT Support Jobs in Horsham

Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be … the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯

You will be working with a fast-growing managed services company that specialises in delivering IT, print, and communications solutions to businesses across the UK. They are looking for an IT Support Technician to join their dynamic support team. This role is the first point of contact for IT support, providing technical assistance, troubleshooting … and resolving issues to keep business operations running smoothly. IT Support responsibilities: Respond to client IT support requests via phone, email, and ticketing systems. Troubleshoot hardware, software, network, and peripheral issues. Manage and update support tickets, escalating complex issues appropriately. Assist with IT installations, upgrades, and ongoing maintenance. Communicate clearly and professionally with clients … to ensure timely resolution. Contribute to maintaining a knowledge base and technical documentation. Skills & experience required: Previous experience in IT support or helpdesk roles preferred but not mandatory. Solid understanding of Windows OS, Microsoft 365, and basic networking concepts. Strong problem-solving skills and a passion for delivering excellent service. Excellent communication skills and ability to work well More ❯

1st/2nd Line IT Support Engineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who s passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft More ❯

1st/2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering … excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software … and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft More ❯