1 of 1 IT Support Jobs in Knaresborough

IT Support Engineer Knaresborough Excellent opportunity in 1 st line IT Support that may suit a graduate or someone with previous experience. A supportive working environment, additional training and qualifications are on offer as well as the opportunity to progress. As the IT Support Engineer, you will: Provide 1st line support across desktops … laptops, printers, and basic networking Log, track and resolve IT support tickets using our ticketing system in a timely manner Assist with new user setups, including hardware, user access permissions, software installation and IT inductions Perform basic hardware installations, assembly, diagnostics and repairs Support network patching, backups, cabling and routine IT health checks Collaborate on … internal IT documentation and inventory updates Shadow senior engineers on IT security operations, gaining exposure to cybersecurity needs and processes Interested in working toward an IT related qualification once established in the role The person Some previous IT experience in a support, helpdesk or technician role Confident communication and trouble shooting skills Strong understanding of More ❯