3 of 3 IT Support Jobs in Midlothian

The IT Support Analyst will report directly to the Group Head of IT and will be responsible for providing timely and effective desktop support to all staff via the company helpdesk system. Key duties include managing hardware assets and software licenses through IT systems, as well as generating relevant reports. A strong working knowledge of … Microsoft Office suite (including Teams), Microsoft Windows operating systems (Windows 11 and above), Sophos Central, and other common office applications is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst will be expected to support. The role also involves assisting remote staff using VPNs and other remote access tools. The successful … candidate will be responsible for configuring and deploying IT assets in accordance with company policies and standard configurations. Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize support requests effectively, while maintaining a focus on business needs, is essential to succeed in this role. Requirements Strong communication skills, both verbal and written More ❯

IT Support Engineer Permanent Office-Based – Dalkeith, Edinburgh Posted 11/06/2025 CVs ASAP Start date ASAP Meraki Talent’s client is looking to appoint an IT Support Engineer to provide high-quality technical support across a diverse IT environment. This is a fantastic chance to join a dynamic business where you … ll be responsible for ensuring IT services run smoothly and efficiently for both office-based and retail teams. Key Responsibilities of IT Support Engineer • Provide technical support across hardware, software, networks, and mobile devices (Windows, Apple, Android). • Manage incidents and requests via ITSM tools, ensuring timely resolution and minimal disruption. • Support retail systems such … as tills, tablets, payment devices, and printers. • Perform basic server administration and troubleshoot networking issues (IP, DNS, DHCP). • Ensure compliance with GDPR, PCI DSS, and IT security standards. Background of IT Support Engineer • Proven experience in IT support in 1st/2nd Line • Strong troubleshooting skills across hardware, software, and networks. • Familiar with Windows More ❯

bright, customer focussed talent to join our Service Desk team. Although previous experience in this role is desirable what we really want is someone with a basic understanding of IT, a willingness to learn fast and an excellent way with people. We will provide any training that is needed to bring you up to speed technically if required. You … will be the first port of call for Council and school staff who are having problems with IT hardware and software. We will expect you to understand and help our staff get back up and running quickly with whatever technology they are struggling with. The role will be part of a rota providing Service Desk cover between 8am and … Scottish National Certificate (SNC) in Information Technology or similar qualification or be able to demonstrate equivalent experience in Windows desktop technologies (including Apple Macs) and working in an ICT support role. Jobholders must also hold a current driving licence. Desirable ITIL Foundation Qualification Customer care CLOSING DATE - Sunday 15th June INTERVIEW DATE - 3rd-4th July Job Advert Position Title More ❯