2 of 2 IT Support Jobs in North London

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

RnD specialises in managed IT services, cloud hosting, security solutions, connectivity and technical consulting based in London & Bristol. Overview: As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse … IT related issues and resolve or escalate as necessary.This role is designed to give you hands-on experience while you study towards your IT qualifications one day a week. A quality customer focused approach is essential to ensure all calls are actioned promptly with regular and timely feedback given. Responsibilities: Customer support: Respond to client inquiries via … and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates More ❯