IT Support Jobs in London

1 to 25 of 84 IT Support Jobs in London

2nd Line IT Support Engineer

Chicwick, London, Chiswick Homefields, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. *Must be Eligible to work in the UK. *Education Sector experience preferred* Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set … up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of More ❯
Employment Type: Permanent
Salary: £40000/annum £40k + Benefits Package
Posted:

IT Support Engineer

London, South East, England, United Kingdom
NFP People LTD
IT Support Engineer An exciting opportunity has become available for an IT Support Engineer with the International Headquarters IT department at one of the largest voluntary organisations in the world, with a presence in over 134 countries. If you have the IT ability to solve problems and are proactive, innovative and enjoy supporting people... … then apply today! Position: VAC0143 IT Support Engineer Location: London (office-based with a chance to have a flexible working day only after probation) Hours: Full-time, 35 hours per week Salary: £40976.48 plus travel to work allowance up to £3,800 pa Contract: Fixed term of two years Benefits: Contributory pension scheme; generous travel to work allowance … Date: 23/11/2025. Please note that this role may close sooner than advertised. About the Role As a member of the wider Service Delivery Team, the IT Support Engineer is responsible for the timely resolution of first line incidents and ensuring service requests are resolved within SLA. You’ll work within the Service Desk Team More ❯
Employment Type: Contractor
Rate: £40,976 per annum
Posted:

Trainee IT Support Technician

Enfield, Middlesex, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Bromley, Kent, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Fulham, London, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Canary Wharf, London, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Wembley Central, London, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

IT Support Engineer

City of London, London, England, United Kingdom
Absolute Recruit
IT Support Engineer Location: London (onsite five days a week) Salary: £28,000-£40,000 About the Role We are looking for a talented and motivated IT Support Engineer who is passionate about technology and enjoys helping people solve problems. You will be the go to person for a variety of clients, delivering both remote and … on-site support while ensuring every interaction leaves a positive impression.As the IT Support Engineer , one day you could be resolving a complex networking issue and the next you might be setting up a new cloud environment or assisting with infrastructure improvements that keep businesses running smoothly. You will work as part of a close and supportive … team that values collaboration, technical excellence and genuine customer care.Technical Requirements for the IT Support Engineer: The ideal IT Support Engineer will have hands-on experience and confidence working with the following technologies and concepts: Office 365 administration and support Veeam for backup and disaster recovery Strong understanding of network troubleshooting including connectivity, Pings, firewalls More ❯
Employment Type: Full-Time
Salary: £28,000 - £40,000 per annum
Posted:

IT Support Engineer

N8, Hornsey, Greater London, United Kingdom
Spider
IT Support Engineer – Spider are advertising on behalf of an established Managed Services Provider (MSP) , who are looking for an IT Support Engineer to join their team in Crouch End, North London in this permanent, full-time opportunity. About them: They are an experienced MSP offering tailored IT services with a strong focus on client … satisfaction. With over 20 years of experience, they support a diverse range of clients - from local charities and schools to large enterprises - through reliable solutions and exceptional support from a skilled, dedicated team. Fantastic company package includes: Salary: Competitive salary ranging from £28,000 – £34,000 per annum depending on experience. Holiday: 21 days, plus bank holidays (increasing … each year up to 25 days) Other: Professional development support with clear growth opportunities, within a friendly and inclusive working culture that promotes regular team socials and a supportive atmosphere. About the role: As an IT Support Engineer , you’ll be a key part of the technical operations team, providing both on-site and remote support More ❯
Employment Type: Permanent
Salary: £28000 - £34000/annum
Posted:

1st Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
AWD online
1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service Desk Analyst … Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon/Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday … Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

IT Support Engineer

London, South East, England, United Kingdom
VIQU IT Recruitment
IT Support Engineer – 3-month contract – London My Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the … Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. … management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the IT Support Engineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person support for More ❯
Employment Type: Contractor
Rate: £200 - £225 per day
Posted:

Junior IT Support Analyst

Bromley, Kent, England, United Kingdom
Hybrid / WFH Options
Excelcare Holdings
Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have … an exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is … for our Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Engineer

City, London, United Kingdom
VIQU IT
IT Support Engineer Fenchurch Street 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It s a friendly, service-driven environment where IT support meets customer care. You ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
Employment Type: Contract
Rate: GBP 175 - 200 Daily
Posted:

IT Support Engineer

Fenchurch Street, Tower, Greater London, United Kingdom
VIQU IT
IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where IT support meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding … experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding More ❯
Employment Type: Contract
Rate: £175 - £200/day
Posted:

1st Line IT Support Technician

London, United Kingdom
Tech Ahoy
1st Line IT Support Technician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What’s on Offer? Competitive salary (Up to … 30K) and pension scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT Support Technician: Serve as the first point of contact for incoming IT support More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line IT Support Technician

London, South East, England, United Kingdom
Tech Ahoy
1st Line IT Support Technician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What’s on Offer? Competitive salary (Up to … 30K) and pension scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT Support Technician: Serve as the first point of contact for incoming IT support More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

IT Support Engineer

Central London, London, England, United Kingdom
VIQU IT Recruitment
IT Support Engineer | 2 Month Contract | Central London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer … Provide 1st and 2nd line support to end users. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Assist with onboarding/offboarding processes and general system maintenance. - Providing support with additional IT projects. - Setting up devices. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration … support and builds - Microsoft Stack including Office 365 and Intune – Administration and support - Active Directory – Administration and management - Using ticketing system to respond to portal requests – User support - Joiners Movers Leavers experience. The successful candidate will be required to work 5 days a week onsite in Central London. Apply now to speak with VIQU IT in More ❯
Employment Type: Contractor
Rate: £175 - £225 per day
Posted:

2nd Line IT Support Engineer

London, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set … up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

IT Support Analyst

Erith, Kent, England, United Kingdom
Hybrid / WFH Options
hireful
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … IT support issues across the business. Look no further. Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst, IT Support Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/…/Mon-Fri Benefits – 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You’ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Analyst

Erith, Greater London, United Kingdom
Hybrid / WFH Options
hireful
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all … IT support issues across the business. Look no further. Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst, IT Support Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/…/Mon-Fri Benefits – 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You’ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum £30k - £35k base + great benefits
Posted:

IT Support Assistant - Legal

City of London, London, England, United Kingdom
Larbey Evans
IT Support Assistant (Legal) Prestigious US law firm with offices based in a sought-after City location is seeking an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis. Salary to £40,000 Exceptional employee benefits, 30 days annual leave plus bank holidays 10:00-18:00 working hours and office based … Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities of the IT Support Assistant (Legal … Works with callers to resolve normal and unusual information system problems, or escalates as defined in normal operating procedures Provides technical support and problem resolution activities for assigned site Installs PC’s and related hardware; investigates hardware problems and performs minor repair Supports new joiners set ups as and when required Interfaces with vendors & the firm’s Technical Services More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
Posted:

IT Support Assistant - Legal

london (city of london), south east england, united kingdom
Larbey Evans
IT Support Assistant (Legal) Prestigious US law firm with offices based in a sought-after City location is seeking an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis. Salary to £40,000 Exceptional employee benefits, 30 days annual leave plus bank holidays 10:00-18:00 working hours and office based … Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities of the IT Support Assistant (Legal … Works with callers to resolve normal and unusual information system problems, or escalates as defined in normal operating procedures Provides technical support and problem resolution activities for assigned site Installs PC’s and related hardware; investigates hardware problems and performs minor repair Supports new joiners set ups as and when required Interfaces with vendors & the firm’s Technical Services More ❯
Posted:

IT Support Assistant - Legal

london, south east england, united kingdom
Larbey Evans
IT Support Assistant (Legal) Prestigious US law firm with offices based in a sought-after City location is seeking an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis. Salary to £40,000 Exceptional employee benefits, 30 days annual leave plus bank holidays 10:00-18:00 working hours and office based … Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities of the IT Support Assistant (Legal … Works with callers to resolve normal and unusual information system problems, or escalates as defined in normal operating procedures Provides technical support and problem resolution activities for assigned site Installs PC’s and related hardware; investigates hardware problems and performs minor repair Supports new joiners set ups as and when required Interfaces with vendors & the firm’s Technical Services More ❯
Posted:

2nd Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You’ll be the … face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting More ❯
Employment Type: Full-Time
Salary: £42,000 per annum
Posted:

Senior IT Support Analyst

WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. … from pre-college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all … aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a More ❯
Employment Type: Permanent
Salary: £48500/annum
Posted:
IT Support
London
10th Percentile
£25,750
25th Percentile
£28,515
Median
£37,500
75th Percentile
£47,500
90th Percentile
£67,500