IT Support Jobs in Shropshire

2 of 2 IT Support Jobs in Shropshire

Business Administration and IT Support Apprentice

TELFORD 70, STAFFORD PARK 7, TELFORD, SHROPSHIRE, England
HOSHIZAKI EUROPE LTD FAO MR T IRI
Hoshizaki are seeking to recruit an enthusiastic Business Administration and IT Support Apprentice to join their team. Guided by the IT staff, you’ll gain hands-on experience with infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job … Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs and mobile devices via Intune Deploying software and configuration Creating procedures and supporting end users to maximise their use of IT solutions Responding to all incidents and requests on … the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking station, printer setup and support, administration of user accounts, system permissions and more. Checking backup jobs More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,500 a year
Posted:

IT Technical Support Analyst

Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting Technical Support Analyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we … and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a Technical Support Analyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company employees with problems … relating to the IT technical environment. You will log and manage the lifecycle of Incidents and Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. Technical Support Analyst More ❯
Employment Type: Permanent
Posted:
IT Support
Shropshire
25th Percentile
£25,500
Median
£28,500
75th Percentile
£29,250