1 to 25 of 32 IT Support Jobs in the West Midlands

Regional IT Support Team Leader (Permanant, Full Time, 38.75 hours) Location: Rugby Head Office Your new Company: Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise … the United Kingdom. Following its formation in 2019, the regional set up is now establishing a more formal structure to provide the best possible support and specialisms to its sales organisations. Your new role: Are you an experienced IT leader with a proven ability to manage and inspire … international teams of experts? Do you thrive in guiding teams through complex IT challenges while fostering a collaborative, high-performance environment? If so, we have the perfect opportunity for you! We are looking for a Regional IT Support Team Leader to join our dynamic organisation. As the More ❯

IT Support Coordinator Location: Birmingham Salary: GBP20,000 - GBP26,000 per year Hours: Monday - Friday, 8.30 - 4.30 Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an IT Apprentice and a IT Support Coordinator to join their ever … expanding team. For the IT Apprentice role, they will provide you will all relevant training, very good opportunity for someone who is willing to learn and progress themselves. Responsibilities of the IT Support Coordinator: · Manage hardware stocks. · Manage software and licensing requirements. · Manage, or where necessary undertake … the installation of new hardware and software. · Capture and appropriately action all IT/Telephony support requirements. · Work to and maintain IT policies & procedures. · Work with internal users, site IT support staff and external service providers to maintain maximum user access. · Maintain the Companys IT More ❯

IT Support Apprentice Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. … week) Apprenticeship length - 18 months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About … the Role As an IT Support Apprentice , you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT More ❯

Competitive salary, £7k car allowance, 15% bonus, 6% matched pension, and more The Head of IT Support & Vendor Management plays a pivotal leadership role within the IT Service Delivery function. Responsible for the smooth operation and continuous improvement of end-user support services and vendor relationships … the role ensures technology reliably supports both back-office and field operations. Working alongside the Head of IT Service Management, this role ensures seamless and effective service delivery across all user groups. It combines strategic oversight of vendor partnerships, leadership of the front-line support teams, and … ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our Walsall office twice per week, the remaining days can be worked remotely if that's suitable. Please consider the More ❯

leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help maintain IT infrastructure, ensuring smooth IT operations across the UK and Ireland. Responsibilities include troubleshooting issues, managing networks, and performing system administration. The role is part of a wider international IT team, with colleagues based in the UK, Norway, and Sweden. This role is a full-time office-based … position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting operations across the UK and Ireland. Working within an international More ❯

as part of an expanding technology function at the company's Birmingham head office. The role will cover a wide array of hands-on IT Support at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details … environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced IT Support Engineer to join their Birmingham team. Description As the IT Support Engineer, you will be working as part of an … established team that serves as the primary point of contact for all IT-related inquiries across a number of Midlands offices. You will cover a range of senior-level BAU at a 3rd Line level, maintaining, troubleshooting, and ensuring the smooth operation of network systems, servers, and cloud-based More ❯

IT Support Team Lead - £37,500 - MSP - Stratford-Upon-Avon We are recruiting for an IT Support Team Lead on behalf of a leading Managed Service Provider (MSP) in the Warwick area. This is a fantastic opportunity to step into a key role where you will … oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support & field engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops … mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing More ❯

IT Support Engineer - MSP - Newcastle-under-Lyme - £26K-£29K An IT Support Engineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll be joining … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and … more For further details and to apply, please send your up to date CV to Gianluca.sammartano @ circlerecruitment.com for a confidential chat. Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, IT Support, 1st line, 2nd More ❯

Role: IT Support Engineer Location: Wolverhampton Hours: 37.5 hours per week between 7:30am – 5pm Monday to Friday. Salary: £29,562 - £33,909 (Dependant on experience) additional pay for on call after a successful 6 month probation. Here at SpaMedica, our focus is on patient care, safety and … re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Joining us as a IT Support Engineer you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day … by the CQC have been rated as ‘ Good ’ or ‘ Outstanding ,’ and we have recently been awarded Investors In People Platinum Accreditation. About you: The IT Support Engineer role’s core function is to provide day to day support to all users of SpaMedica’s information systems both More ❯

Position: IT Support Engineer Employment Type: Contract, Full time Start: ASAP Location: Birmingham- Onsite Languages: English Role – We are seeking an IT Support Engineer to join our client’s IT team. The ideal candidate will be responsible for managing the SCCM 2012 infrastructure, ensuring operational … excellence, and maintaining a high quality of service delivery. Key skills: Minimum of 3 years of IT Support experience. Proven experience in managing SCCM infrastructure Strong understanding of ITSM processes (ITIL Foundation required; Practitioner preferred) Strong customer orientation and ability to engage with end-users Ability to maintain … monitor SCCM client health and remediation (including CCMEval) Handle SUGs, ADR, and related patching/reporting activities Enroll Windows devices in Intune using Autopilot Support Co-management scenarios (SCCM + Intune) Work within agreed SLAs and maintain high quality in incident and request handling Participate in early and late More ❯

IT Support Analyst – Permanent – Stoke-on-Trent – Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary – up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst … will be responsible for providing support across the technology landscape in line with SLAs and to support with project requirements. Key Skills & Responsibilities: Deliver comprehensive Service Desk support to end users, assisting with the logging and resolution of incidents, service requests, and problems, including troubleshooting and managing More ❯

IT Support Technician Annual Salary: £25,000 Location: Burton-On-Trent Job Type: Full-time on site Please not a driver's license is essential for this We are excited to present an IT Support Technician role for one of our clients based in Burton-On … interest in technology. You will be improving customer and client relations in a friendly, laid-back environment. Day-to-day of the role: Answering support requests via both telephone and email. Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps. … tasks. An impeccable phone manner and a keen eye for detail. Good understanding of the Windows operating system, and computers. To apply for this IT Support Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. More ❯

Purpose of Role: Are you passionate about IT? Do you like problem-solving and embracing innovation? Join our internal support team at Vinci Energies UK & ROI as an IT Support Engineer, supporting a range of software and hardware across 25 offices in the UK and ROI. … Role Overview: We are looking for a knowledgeable and experienced IT Support Engineer to join our technical team in Coventry. The ideal candidate will have a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key … Responsibilities: 1.Customer Support: Handle escalated calls from customers around the UK. Provide excellent levels of customer service at all times. 2.Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. 3.On-Site Support: Travel to customer sites as required for planned meetings or project work. 4.Maintenance and More ❯

passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. You will join a dynamic and supportive team, developing … essential IT skills while working on real-world projects. Role Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in networking … Communications Technician Level 3 Apprenticeship Standard: This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career Potential opportunities for full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider PARETO LAW LIMITED Working Week Monday - Friday, between More ❯

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business and … work closely with other teams within IT Services to ensure all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function alongside providing support where required to external offices. The day to day work is interesting … focused Company ethos. You will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The IT Support team provides on-site support to employees, as part of our core team this role will be covering a More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯

Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: £33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in … opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services. This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different … sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with cloud-based solutions such as Microsoft Azure. Essential Skills Required: Windows Operating Systems: Experience More ❯

Role: 1st/2nd Line IT Support Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic … hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the More ❯

Role: 3rd Line IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rd Line IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong experience, particularly within Managed Services Provider … run smoothly. With hybrid working options available and a competitive salary on offer, this permanent position based in Birmingham is not just another job; it's the leap forward you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven … expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being familiar with high-level configurations means you'll efficiently resolve issues while minimizing disruption. - assist in project based work such as More ❯

Role: Field IT Support Engineer (MSP Environment) Location: Bromsgrove Salary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person … when technology needs a fix? If so, we'd love to meet you. The Role: As a Field IT Support Engineer , you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on … IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site More ❯

Who we are looking for An IT Support Engineer, who will be responsible for ensuring that assets are effectively organised, managed and tracked during the asset lifecycle. You will be responsible for maintaining managed IT assets within the Business, whilst working alongside the asset management team to … a large pool of data and physical assets to manage. The asset management team manage any new equipment coming into the Business and the IT support team deals with returned devices. You will maintain the asset register, to ensure that all returned assets have all required information accurately … shortfalls where necessary. This presents a great opportunity for you to make improvements and streamline existing processes. Preferred skills and experience Previous experience in IT Asset Management. Previous experience in Stock Management. Excellent communicator. Self-motivation. Strong team player. Excellent time management skills and ability to work under pressure. More ❯

Are you a skilled IT professional with a passion for leadership and problem-solving? Do you thrive in a dynamic environment, managing IT teams and driving strategic initiatives? If so, this role is for you! We are looking for an experienced IT Manager to oversee factory IT support teams in the UK and Poland, ensuring seamless operations, system security, and infrastructure development. This is an exciting opportunity to play a key role in shaping our IT landscape while leading a team of dedicated professionals in a collaborative and innovative environment. Our Company Nippon Seiki … with our engineering sites located close to the industry in industry in Munich, Redditch (UK) and a software development office in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge More ❯

Committed to growing and developing within the IT industry? This role with The Central Learning Partnership is going to take your career to the next level, by joining them as an IT Apprentice! This hands-on role will allow you to be part of a bigger picture, you … will be based in Vale of Evesham School; Assisting with the repair and maintenance of IT equipment, installing software as well as updating it, and much more. T he School Trust has a wealth of experience working with apprentices' who have progressed within the organisation from full time … roles to Level 4 Apprenticeships - There is no better place to kick start your IT Career! By joining CLPT you will be adding great value to the team with the drive and IT enthusiasm we know you have! As well as gaining your Level 3 IT Support More ❯

Hoshizaki are seeking to recruit an enthusiastic Business Administration and IT Support Apprentice to join their team. Guided by the IT staff, you’ll gain hands-on experience with infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job … Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs and mobile devices via Intune Deploying software and configuration Creating procedures and supporting end users to maximise their use of IT solutions Responding to all incidents and requests on … the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking station, printer setup and support, administration of user accounts, system permissions and more. Checking backup jobs More ❯

Are you passionate about technology and eager to launch your career in IT? We’re looking for a driven and enthusiastic IT Support Apprentice to join our dynamic team! If you're ready to turn your passion for tech into a thriving career, apply now and take … the first step towards an exciting future in IT! Role As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work Provide technical support to end-users via phone … up and maintain user accounts, passwords, and permissions on various systems Perform regular system updates and software patches Assist with network maintenance and monitoring Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure Document issues, resolutions, and any actions taken in support More ❯