1 to 25 of 42 IT Support Jobs in the West Midlands

Role Title: 1st Line Support Location: Wolverhampton Salary: £22,000 Are you an experienced IT professional looking to take the next step in your career? We have an exciting opportunity for an IT Support Assistant to join our client's exceptional IT team. They are … a highly recommended organisation, serving clients nationally from their base in the heart of the Black Country and Worcestershire. The Role: As an IT Support Assistant, your responsibilities will include: Monitoring and maintaining the firm's computer systems and networks Installing and configuring computer hardware, operating systems and … applications Diagnosing hardware/software faults and resolving them appropriately Providing support including procedural documentation and relevant reports Setting up new users' accounts and profiles and dealing with password issues in active directory Responding within agreed time limits to call-outs and managing multiple open cases at one time more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and … providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being … deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »

IT Support Specialist We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry. Salary up to £34,000 + benefits Stoke office, full onsite requirement with mixture of shifts … IT Support, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management IT Support Specialist Overview: As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals You will be diagnosing and finding solutions for all hardware and … to published processes and procedures whilst investigating changes You will be maintaining asset inventory ensure accuracy at all times You will need for the IT Support Specialist Position: Demonstrable experience supporting a VIP or executive user base. Strong stakeholder management and communication skills. Experience with hardware and software more »

Do you have IT Support Engineer experience, and are you seeking a new job in Wolverhampton? Deerfoot IT Recruitment is helping a collaborative company recruit an IT Support Engineer, and the role comes with an excellent salary and benefits package. As an IT Support … firm's computer systems and networks. You will also install and configure computer hardware, operating systems and applications. If you were already in this IT Support Engineer role, here are some areas you would have worked in this week: Monitor and maintain the firm's computer systems and … either over the phone or in person Troubleshoot system and network problems and diagnose and solve hardware and software faults To apply for this IT Support Engineer role, your soft skills, expertise, and experience should include: Proficiency with Microsoft and practice management applications A full driving licence and more »

IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and … providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being … deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »

IT Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Birmingham - Hybrid - £45,000 Applause IT are looking for an IT Support Engineer to join a service desk team for a managed services provider based in Birmingham. The organisation provides managed IT Services … to organisations all around England. The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and email. The IT Support Engineer will experience with: Working in an MSP environment. Strong customer service skills Excellent communication skills Knowledge of … Windows Desktop Technologies Windows 10 Hyper V WiFi Firewalls This is an excellent opportunity for an IT Support Engineer who has experience with at a managed services provider. The role is based in Birmingham. Please only apply if you are in a commutable distance to Birmingham. If this more »

IT Support Administrator - Birmingham - up to £25,000 + Benefits I am currently recruiting for an IT Support Administrator, to work for a multi-national engineering organisation based in the Birmingham. Salary up to £25,000+ Benefits. The organisation are worldwide leaders in the design and … industry sector they are experts within. They have been established for over 30 years and have operations situated across the globe in order to support their broad and ever evolving client base. In this role you will be based in the West Midlands where they focus heavily on R … D activities. To support the growth of the business they now have the need to appoint an IT Support Administrator on a permanent basis. In this role as an IT Support Administrator, you will be responsible for providing 1st and 2nd line support to more »

IT Support Engineer - GDP 28000 Role: IT Support Engineer Location: Walsall Salary: Up to £28k We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them. This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries … systems, desktop or Windows issues, server maintenance, patching, and mobile phone support. Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas: The Profile: * Microsoft 365 and Office 365, including associated packages. * Microsoft more »

Job Title: IT Support Engineer Location: Wolverhampton Salary: £28,000 Benefits: 30 Days Holiday and Flexible working UK Driving License is Essential We are a leading MSP based in Wolverhampton and we are looking to recruit an IT Support Engineer to join our team. The successful … candidate will be responsible for providing technical support, maintenance and troubleshooting of IT systems and networks. You will be required to diagnose, maintain, and repair IT related equipment and systems, in line with our company's policies and procedures. Responsibilities: Provide technical support, maintenance and troubleshooting … of IT systems and networks. Diagnose and repair IT related equipment and systems. Monitor and maintain system performance, security and availability. Install, configure, test and maintain operating systems, application software, and system management tools. Perform routine network maintenance, including backups and system upgrades. Technical Skills Required: Bachelor's more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

IT Support Engineer - Up to £30k - Birmingham City Centre Role: IT Support Engineer Location: Birmingham City Centre Salary: Up to £30k Benefits: * Competitive Salary * 25 days Holiday + bank * 2 days from home a week * Company Car * Birthday gifts and day off * Company trips away Are … you looking to advance your IT career? Fed up with limited progression opportunities and feeling stuck in first-line support? This opening provides seasoned IT support engineers exposure to technologies and infrastructures that can significantly enrich their skill set. The company is seeking a dynamic addition … to their service desk team. If you have over three years of experience in the IT industry and aspire to elevate not only your career but also your financial prospects, then this opportunity is tailor-made for you. You are an ideal candidate for this role if you have more »

IT Support Engineer Salary : Up to £35K DOE Location : Ramsbury My client, an established IT solutions provider based in Ramsbury, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical … role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Achieving designated … KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the more »

IT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Manager … to help with these growth plans. Are you the right person for the job? Proven experience in IT system management and system monitoring Strong technical skills with the ability to troubleshoot hardware and software issues Excellent communication and interpersonal skills Proactive attitude with a passion for continuous improvement Familiarity … with ecommerce platforms and website management is advantageous What will your role look like? As the IT System Support Manager, you'll play a pivotal role in ensuring the smooth operation of IT systems. Here's what you'll be responsible for: Asset Management: Oversee the management more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently … looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then this is the … role with you. With flexible working and regular salary reviews, it's a fantastic step in your IT career… Required: * Demonstrated track record in a Senior IT support capacity. * Over 5 years of hands-on experience in infrastructure, cloud computing, and related services. * Verified proficiency in more »

2nd and 3rd line where appropriate Assisting with user management and password reset Supporting with setting up networks and configuring hardware Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or … in-person. Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving more »

Our client is seeking a dedicated and skilled IT Support Technician to join their IT department on a temporary basis in Sutton Coldfield. The ideal candidate will be responsible for providing technical support and assistance. This role requires excellent troubleshooting skills, a strong understanding of computer … individuals at all technical skill levels. This is a temporary, ongoing assignment with an immediate start for the right candidate. Key Responsibilities of the IT Support Technician: Provide technical support on a variety of hardware and software issues. Configure and maintain computer systems, software, and peripherals. Troubleshoot … Manage and maintain the network and wireless systems. Adhere to safeguarding policies. Perform regular server back ups. Ensure the security and integrity of the IT systems and data. The ideal candidate for the IT Support Technician role will have the following: Proven experience working in a technical more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

specialist divisions they offer excellent service and care. Owning 200+ care homes and schools and employing 6000 + staff the role would be providing IT support to all Group employees. As an IT Support Technician, you will be the 1st point of contact for all IT related issues and queries, tickets are logged via a helpdesk system and must be responded to within the set SLA. These support requests include, but are not limited to, systems access, hardware set up and support, network set up and support, system maintenance and virtual desktop … timescales Entry level networking understanding Desirable but not essential VMware understanding Office 365 Knowledge of social care industry Driving licence Role To provide technical support to requests from customers for all PC/laptop/smart phone hardware, software and associated peripherals via a helpdesk system To log support more »

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business, working … closely with other teams within IT Services ensuring all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function, alongside providing support where required to external offices. The day to day work is interesting, challenging and … ethos. The ideal candidate will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The IT Support team provides on-site support to employees, as part of our core team this role will be covering a more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

The IT Support Technician Apprentice will be accountable to the Director of Technology for maintaining and operating the School’s IT and network infrastructure. The ICT Apprentice will carry out any specific instructions given by the Director of Technology or their Deputy and work to a daily … schedule unless directed otherwise. Role The IT Support Technician is responsible for: Assisting in the development, support, maintenance and security of all ICT systems within the school. Assisting in the installation, configuration and testing of hardware and software. Providing technical advice and assistance in the classroom to … support pupils, and teaching in a learning environment. Upskill and share relevant ICT knowledge with other members of the ICT team. To operate as first-line support for staff throughout the school. To maintain the computer networks logging action taken and in particular: To maintain, upgrade, and repair more »

IT Support Engineer - Up to 30K Worcester Salary up to - 30K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their team. As an IT Engineer you … the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT career or an experienced 1st Line engineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. more »

Role: Junior IT Support Engineer Location: Wolverhampton Salary: £18,000 - £20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical … support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: * Provide technical support to customers via phone, email, and live chat. * Troubleshoot and resolve IT-related problems. * Monitor and respond to customer inquiries and complaints. * Maintain … and suggestions for improving the customer experience. * Follow up with customers to ensure their satisfaction with our services. Required Skills: * Experience providing 1st Line Support * Active Directory & Group Policy * Office 365 - Admin portal * SharePoint * Knowledge of Windows Server 2012 & 2016 * Understanding of Hyper V & Citrix * Networking knowledge - Routers, Switches more »

1st Line Support - 2nd Line Support - Remote Helpdesk - Remote Service offering - 3rd Line support - Help Desk Support - Coventry - Birmingham - Role: End User Services Engineer A client of mine is currently seeking a to bring onboard a End User Services Engineer (1st/2nd Support) to … join them to help support there clients Service Desk requirements. The role will be based in Coventry and will support a number of high profile clients dealing with circa 5 to 10 Tickets per day ranging from Installing and supporting certificates, software installs, general user name/password … support, print support, and other general IT support. Overall you will be support circa 100 users in this space and be the first portal of call for these types of issues. Key Skills - Education/Degree within IT/Technology - Proactive and enthusiastic - Supporting windows more »

IT Support Technician £25k -£30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people … who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing … Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user more »