About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional ITsupport and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to … join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office … and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor More ❯
Smart Hands Break Fix Engineer (IT hardware and software) Location: St Paul's, London Employment Type: Permanent Salary: £36,000-£45,600 (Inclusive of 20% shifts allowance) Hours: Mon- Fri but should be open to working some weekends Shifts: Days & Nights 08:00-1600/16:00-00:00/00:00-08:00 Overview Smart Hands Break Fix … highly visible data centre and office infrastructure role that requires commitment to providing high-quality service to meet customer project demand. The role supports the delivery of IMACD and ITSupport Services. Duties range from small tasks such as patching and fault finding in data centre and office spaces to performing large-scale equipment and device refreshes including … provide services 24x7x365 and report to the Service Delivery Manager. What we’re looking for in our Smart Hands Break Fix Engineer Essential Relevant experience working in a banking IT environment Experience in ICT hardware break-fix, moves, adds, and changes (MACs) across workplace/office and data centre facilities Hands-on experience in structured cabling installation, fault finding More ❯
About the Company: We are working in Leading multinational information Technology Company Job Title : ITSupport Engineer Location: Aldermaston, near Reading, Berkshire Contract Duration: 7 months IR35 Status: Inside IR35 Clearance: SC (Security Check) clearance is mandatory About the Role: We are seeking a highly skilled and motivated Senior Analyst III, Infrastructure Services to join our team for … workload requirements and is based on-site at a secure location. The ideal candidate will possess strong interpersonal skills, excellent communication, and a solid technical background in a corporate IT environment. Responsibilities: Confirm user and time slots using a booking tool (ServiceNow). Perform Windows 11 upgrades on Microsoft Surface Pro devices. Rebuild or replace devices that are not … capable. Install applications, peripherals, and add devices to relevant Active Directory (AD) groups. Troubleshoot devices and applications. Perform system health checks and manage disk space. Provide customer-facing support and orientation to users. Update user records and inventory. Qualifications: Experience with Microsoft Surface Pro devices or similar hardware. Knowledge of Windows 10 & 11, including troubleshooting and administration. Some experience More ❯
