10 of 10 IT Support Jobs in Berkshire

As an IT Support Apprentice, you will assist the IT support team in providing technical assistance and support to our clients. You will learn to troubleshoot and resolve IT-related issues, ensuring customer satisfaction and contributing to the smooth operation of our IT services. Role Customer Support: Respond to customer enquiries via phone, email, providing first-line technical support and guidance. Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner. Ticket Management: Create, manage, and close support tickets using our … IT ticketing system, ensuring accurate documentation of issues and resolutions. Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications. User Training: Provide basic training and support to users on IT systems and software applications. System Monitoring: Help monitor More ❯

IT Support Apprentice Downe House is a leading independent boarding and day school for girls aged 11-18, based in the village of Cold Ash, Berkshire. Our aim is to provide pupils with a wealth of academic, pastoral and co-curricular opportunities to allow them to grow into … confident young women. We are looking for a full time IT Support Apprentice to join our busy and successful Digital Delivery and Innovation team. As part of your role, you will also be enrolled on a Level 3 ICT Apprenticeship. This is a fantastic opportunity to gain practical … experience while working towards a qualification in IT Support. The role would suit a recent college leaver who has previously studied or has knowledge in IT, or an older individual who is looking to undertake an IT qualification and further develop their skills. We are looking for More ❯

Job Title: IT Support Engineer Salary: Competitive (Dependent upon experience) Location: Winnersh Triangle Key Features of role To ensure the smooth running of the IT systems across the whole network, and ensure users get the maximum benefits from them. This role is full-time, working 5 days … out of 7, with some weekend and bank holiday working. As an IT Support Engineer, you will be responsible for providing first-line technical support to staff, partners, and clients. You will support the IT helpdesk, troubleshoot technical issues, assist in IT development projects … always looking for new and better ways of doing things are encouraged in this role. Educated to Degree level or equivalent experience within the IT domain Full UK drivers’ licence and own vehicle (Essential) Experience with Office 365, Active Directory and MS Entra (admin level) Strong problem-solving and More ❯

pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety … of tasks from Hardware/Software setup and supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support More ❯

IT Support Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join … and encourage development and progression, with the opportunity of great career with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will More ❯

maximum benefits from them. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working. As an IT Support Engineer, you will be responsible for providing first-line technical support to staff, partners, and clients. You will support the … IT helpdesk, troubleshoot technical issues, assist in IT development projects, and ensure smooth operations across multiple office locations. Who we're looking for The role requires someone who is organised, can manage their time effectively, and has the ability to think logically. You should have excellent listening and … with Office 365, Active Directory and MS Entra (admin level) Strong problem-solving and multi-tasking skills Excellent communication skills with the ability to support users at all levels A customer-focused mindset with a proactive and positive approach Familiarity with PC hardware, Microsoft operating systems, and networking essentials. More ❯

IT Support - 1st/2nd line - £35K - Slough We're on the hunt for a dynamic First Line & Second Line IT Support Analyst who's obsessed with all things tech - from tinkering with hardware and software to mastering cutting-edge communications systems. Responsibilities Customer Support & Issue Resolution - Handle incoming support calls and tickets, diagnose and resolve technical issues, escalate complex problems, and track cases on Jira. Technical Implementation & Training - Install and customize applications for new customers, conduct training sessions, and test bug fixes before deployment. Technical Expertise & Skills - Ideally you will have some … remote access tools, with strong communication skills and the ability to work autonomously in a fast-paced environment. This isn't just a job - it's your launchpad to a career with a fantastic company. Ready to join the action? Apply now for an interview this week. More ❯

IT Support Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone … who wants to get more hands on, & build up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯

search for a Service Desk Agent to join their fantastic team Based in Reading Salary: circa £30,000 Permanent Key responsibilities: Provide remote technical support to all our clients across the Healthcare, Retail & Construction sectors Provide initial response to client tickets Update and manage support tickets to completion … Service Cloud) Prepare for and deliver weekly ticket calls and provide updated ticket lists, liaising directly with clients Adhere to the internal and external support SLA's Escalate client tickets when required Engage with client to deliver real insight & added value through case and ticket management Manage the complete More ❯