2 of 2 IT Support Jobs in Southampton

have a strong knowledge of Office 365 E3 and system administration? We are recruiting for a 1st line IT Support Analyst to play a crucial role in a fast-paced Digital and Data Operations team. As a 1st Line IT Support Analyst, you will provide support … external stakeholders in all aspects of end-user computing and broader application and infrastructure queries and issues, ensuring the smooth run of their IT estate. The 1st Line IT Support Analyst will troubleshoot and restore routine technical service and equipment problems by analysing, identifying root cause, diagnosing ...

installs, moves, decommissions. Device stock control and asset management Proactive maintenance, user familiarization and guidance. Cable management Smart hands and eyes Liaison with other support teams Essential Skills/Experience Previous experience in a similar role. Familiarity with Point of Sale devices. Familiarity with Cielo and Microsoft tablets, Lenovo … operating system and associated technologies Knowledge of peripherals and their maintenance printers, scanners. Be SLA focused and familiar with call management products. Familiarity with support procedures, scripts, and processes. Proven troubleshooting skills. Awareness of Payment Card Industry (PCI) compliance would be desirable. Valid UK Drivers License - Vehicle supplied. Good ...