2 of 2 IT Support Jobs in Torfaen

IT Support Technician Salary: circa £28,000 Location: Newport Job Type: Full-time – Onsite – Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in … the organisation. Issue Resolution: Understand the root causes of issues and their impacts on users, proposing effective solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and … configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years’ experience in an IT support More ❯

Job Title: I.T Support Location: Cwmbran NP44 Reports to: I.T Manager Salary: £28,000 Role Purpose The IT Support role is essential for communication, problem-solving, and maintaining line-of-business applications and security across the organisation. The role requires effective interaction through voice, face-to-face, and messaging, with the ability to learn on the job … and escalate issues when needed. You will be empowered to suggest, plan and implement changes to support the growth of the business. Key Responsibilities Maintain security standards and enforce best practices. Understand the impact of user issues and propose actions to resolve them. Escalate unresolved issues to external resources, coordinating between users and those resources. Manage and update IT … actions. Ensure systems conform to policies and prepare audit readiness materials. Skills and Experience Experience managing Microsoft 365 Suite and Azure environments. Strong understanding of cybersecurity and end-user support experience. Able to manage multiple support tasks and projects. Excellent written and verbal communication skills. Analytical, problem-solving, and decision-making skills. Minimum 2 years' experience in IT More ❯