IT Support Jobs in West London

6 of 6 IT Support Jobs in West London

2nd Line IT Support Engineer

TW3, Hounslow, Greater London, United Kingdom
Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with 31 still working … there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems escalated from 1st … Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. Support customers More ❯
Employment Type: Permanent
Salary: £36000 - £40000/annum
Posted:

2nd Line IT Support Engineer

Hounslow, Middlesex, England, United Kingdom
Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with 31 still working … there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems escalated from 1st … Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. Support customers More ❯
Employment Type: Full-Time
Salary: £36,000 - £40,000 per annum
Posted:

IT Support Analyst

london (uxbridge), south east england, united kingdom
Norgine
Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's … company that cares about people's wellness as much as you do. Norgine: Transforming Healthcare, Backed by Over a Century of Expertise. We have an exciting opportunity for an IT Support Analyst to join Norgine. The person holding this position will report to the Director – IT Lead and be a member of the IT team. The … core responsibility of the of IT Support Analyst is to be accountable for 1st/2nd line support on all aspects of the IT infrastructure. The role will cover everything from desktop hardware/software through to the Server infrastructure for local areas. This will be a permanent role and will require regular travel. KEY RESPONSIBILITIES More ❯
Posted:

IT Support Engineer

Uxbridge, Middlesex, England, United Kingdom
FryerMiles Recruitment
IT Support Engineer - Uxbridge - On-site/hybrid after 6 months- £35k with a guaranteed bonus. FryerMiles are delighted to be working with a leading Automation company to assist with their recruitment of an IT Support Engineer. Specific responsibilities include: Supporting problems with various Microsoft components Install IT Workstations across PC systems, laptops and operating … systems Acting as the initial point of contact for troubleshooting and resolving IT concerns Contributing to IT projects, including system upgrades and implementations Overseeing IT infrastructure and security for offices across the UK & Ireland End-to-end administration of Azure AD, Intune, Windows 11, and Office 365, with escalation to 3rd line support when required. Experience …/Qualification: 1-2 years proven experience in a 2 nd Line support role or equivalent Degree/Bachelors in IT or Computer Science CompTIA A+ or similar Networking experience Experienced in analysing complex data and presenting results Demonstrated ability to manage and execute projects efficiently Delivered technical support within a corporate IT setting Must hold More ❯
Employment Type: Full-Time
Salary: £35,000 per annum
Posted:

IT Support Analyst

South West London, London, England, United Kingdom
Travel Trade Recruitment
Great opportunity available for an IT Support Analyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an IT Support Analyst is available on a hybrid basis. The purpose of this role is to be part of a proactive team of … support staff responsible for delivering a high quality, customer-focused and professional service to all IT users. General Duties: Identification and participation in ad hoc projects to improve the efficiency and quality of services provided by the IT department. Join the out of hours rota. Maintenance of relationships with third party suppliers and internal departments. Maintain and … as may be required from time to time. The Job: Field incoming help requests from end users via telephone, e-mail, or Teams in a courteous manner. Liaise with IT 'customers' on reported faults to keep them updated on progress, fostering and maintaining effective working relationships at all times. Record, track, and document the help desk request problem-solving More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,000 per annum
Posted:

IT Support Analyst

Uxbridge, Middlesex, England, United Kingdom
Ashdown Group
A large and highly successful business is looking for an accomplished IT Support Analyst to join its team based in Uxbridge. Please note this is a fully office based role, you will work on-site 5 days per week. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable … expertise providing a proactive 1st - 3rd line user and systems support service in a Windows environment. You will have deep experience with Office 365, Windows Server, Azure and Active Directory and will be a natural problem solver with a passion for technology. Key requirements include: Strong background in 2nd and 3rd line IT support and infrastructure management … Azure Solid understanding of networking, firewalls, and security best practices Proven track record of technical project delivery As part of a dynamic team, you will be responsible for the support, maintenance and development of the technical environment. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:
IT Support
West London
10th Percentile
£29,750
25th Percentile
£30,500
Median
£32,500
75th Percentile
£37,500
90th Percentile
£38,400