2 of 2 IT Support Jobs in Wigan

German Speaking IT Support Agent Location: Wigan Salary: Up to 30,000 Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk/1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of … inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation … To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parking Apply for this role now or email your cv More ❯

German Speaking IT Support Agent Location: Wigan Salary: Up to £30,000 Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk/1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of … inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation … To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parking Apply for this role now or email your cv More ❯