1 of 1 IT Support Jobs in the Wirral

Job Title: 1st Line Support Engineer Location: Wirral (Full-Time Onsite) Industry: Managed Service Provider (MSP) Salary: £25-28k per annum (DOE) About the Role: We are looking for a proactive and customer-focused 1st Line Support Engineer to join our clients growing team based in the … Wirral. As part of a dynamic Managed Service Provider, you will be the first point of contact for our clients, providing technical support and troubleshooting across a wide range of IT systems and services. This is a full-time onsite position, ideal for someone who thrives in a … fast-paced, team-oriented environment and is passionate about delivering high-quality IT support. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Log, manage, and resolve 1st (some 2nd) line technical support issues within agreed SLAs Diagnose and troubleshoot More ❯