2 of 2 IT Technician Jobs in Bath

We have an excellent opportunity for an IT Technician to join an organisation based in Bath. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 25 days + bank holiday Career progression Pension Key Responsibilities for the IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering deskside support when needed. Working closely with Senior technician ensuring tickets are escalated and resolved where needed. Researching and … documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are More ❯

IT Support Technician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT Support Technician to join a secure support team. This role is … ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the disposal … process for equipment in line with contract procedures Perform basic hardware triage and in-warranty repairs , coordinating with vendors for parts and returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair More ❯