2 of 2 IT Technician Jobs in Bournemouth

IT Technician - Bournemouth - £(phone number removed) We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets … ensuring you are working to agreed SLAs. Benefits for the IT Technician 20 days + bank holiday Good career development and training opportunities Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or … team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Technician: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to … their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies … and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting More ❯