IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support More ❯
IT Service Desk Technician – Cheshire - £32k On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK … but also across the globe. The IT Service Desk Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs … solutions Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The IT Service Desk Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a More ❯
IT Service Desk Technician – Cheshire - £32k On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK … but also across the globe. The IT Service Desk Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs … solutions Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The IT Service Desk Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a More ❯
Altrincham, Cheshire, England, United Kingdom Hybrid / WFH Options
Halecroft Recruitment
ITTechnician – Altrincham | Permanent | £30,000 + Shift Allowance (x 1.5) + Excellent Benefits Hours: 37.5hrs per week working 9am - 5.30pm Mon - Fri office based + a night shift rota working from home 9pm - 5am, 10pm - 6am Sun - Thu Are you a skilled IT professional with a passion for delivering tailored technical solutions? Join our clients' growing … team as a Technical Coordinator, where you'll play a pivotal role in deploying innovative IT systems for leading clients. This is an exciting opportunity to take ownership of end-to-end technical operations, from planning and configuration to hands-on builds and installations and advanced troubleshooting. If you thrive in a dynamic environment and enjoy working with cutting … edge hardware and bespoke deployments, we’d love to hear from you. Key Responsibilities: Build, configure, test, and support a range of IT equipment, including tablets, laptops, customer display units, kiosks, tills, switches, routers, and servers Perform advanced diagnostics and troubleshooting across hardware and software platforms Contribute to solution architecture and technical documentation while optimising system builds Manage workload More ❯
Macclesfield, Cheshire, North West, United Kingdom
Experis UK
Job Title: IT Support Technician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will … to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate with IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications More ❯