2 of 2 IT Technician Jobs in Durham

About the role... We are excited to be recruiting for an IT Field Engineer Technician This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. Stoneacre continues to expand at a rapid rate due to continued success, with new areas of growth creating key recruitment opportunities within the company. We are currently … recruiting for a highly motivated individual with a proven track record in IT infrastructure support to work as an IT Infrastructure Technician. The ideal candidate will have a minimum of 3 years previous IT Field Engineering 1st/2nd Line Support experience. Regular visits to all 60+ locations across the UK will be required. As an IT Field Engineer, reporting to the IT Field Engineering Team Manager, you will be joining a team that is responsible for the deployment, upgrading and maintenance of the company's core IT systems. Working with the Field Engineering Team Manager, you will help to identify appropriate strategic solutions, whilst ensuring security aspects are always considered. You will also More ❯

Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: In this role you will make a difference by providing IT support to internal customers, ensuring systems are maintained and supported to the highest standards. You will ensure that all support calls and requests are dealt with appropriately and in … accordance with defined policies and procedures. You'll be the first point of contact for all customers with IT Services queries, including answering calls, logging incidents onto the service desk system, performing password resets, application configuration resets, and managing user permissions on IT systems. In addition to business-as-usual support, you will also play a key role … You will also contribute to the ongoing improvement of data quality and system performance throughout the organisation. Key Responsibilities: To provide assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems More ❯