IT Support Technician ?? Cardiff ?? £27,000 per annum What You'll Do: Join a close-knit and supportive IT team where you'll be the go-to expert for resolving user issues, managing hardware and software, and ensuring seamless day-to-day operations across both on-site and remote teams. You'll provide technical support across multiple … your expertise. You'll work closely with internal users, delivering professional and prompt support, and occasionally travel to remote offices. This is an excellent opportunity for someone passionate about IT and eager to develop their skills in a dynamic environment. What You'll Bring: At least 3 years' experience in a similar IT support role Strong problem-solving … You Should Apply: This is your chance to grow within a successful, multi-award-winning company that values its people and encourages development. With hands-on involvement across various IT systems and the chance to contribute meaningfully to process improvements, you'll be part of a business that truly makes a difference to its customers. Ready to Apply? Contact More ❯
Our client, an established IT Managed Services company in Cardiff work with business clients throughout South Wales, are seeking an IT Field Technician to join them on a permanent basis. You'll be spending 2-3 days per week at customer sites providing technical IT support, and for the rest of the time you'll be … have an open, honest and friendly culture, and are growing year on year so there is lots of opportunity to develop. What you'll be doing: Provide on-site IT support to customers throughout South Wales Installing computers hardware, photocopying equipment, and peripheral tech Troubleshoot any IT errors, carrying out physical repairs and networking troubleshooting and fixes Support … card machines) Liaise with off-site technical teams to report issues or escalate support What we're looking for: Proven experience in a 1st Line, 2nd Line or Field Technician role Strong knowledge of hardware, networking, and photocopying equipment Ability to work independently under pressure at customer site Excellent communication and problem-solving skills Hands-on, technical and happy More ❯
About the Role We are looking for a Service Desk Analyst to join our IT Services team, providing high-quality first-line support to a wide and varied user base. You will act as the 'customer champion,' ensuring reported difficulties are managed effectively through to resolution, while delivering a professional and customer-focused service. This role requires strong IT support experience, a sound understanding of ITIL practices, and excellent communication skills. You'll be part of a team that plays a critical role in maintaining reliable IT services to staff, patients, and stakeholders. Duties & Responsibilities Act as the primary contact for users, ensuring all incidents and requests are logged, tracked, and resolved in line with service levels. … by demonstrating tasks, sharing knowledge, and contributing to team development. Operate safely and effectively in line with Health, Safety & Wellbeing (HSW) and professional policies. Essential Experience Providing first-line IT support in a Service Desk environment within the NHS Supporting a large and varied user base in IT systems. Working in an ITIL service environment. Meeting SLA targets More ❯
temp Salary : £25,000 Job Elements: - • Out client is up grading all desktops and laptops and require additional resource to ensure this runs smoothly • Responsible for setting up new IT hardware to company specification and delivering it to end users. • Setting up workstations and testing to ensure functioning correctly • Ensuring end users are comfortable with new equipment • Collection … to face • Computer hardware support including but not limited to PC build, inventory management, Manufacturing and Warehouse computer support including backup and recovery • Network support, primarily patching connections to IT equipment The ideal candidate will have: - • HNC/HND/Degree IT graduate, or somebody doing an IT qualification who is seeking experience • MS Office Toolset e.g. More ❯
