1 of 1 IT Technician Jobs in Hertfordshire

We are seeking a motivated and enthusiastic individual to join our IT Services team as an apprentice. While studying for a Level 3 IT Solutions Technician qualification, you will gain practical experience in providing first-line technical support, maintaining IT equipment and systems, and assisting with projects across both schools. Role This is an excellent opportunity … for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community. Key responsibilities: First-line Support Respond to IT support requests from staff and students via our helpdesk system, email, or in person Troubleshoot and resolve issues with hardware, software, and network … connectivity Equipment Setup & Maintenance Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure User Support & Training Provide guidance to staff and students on the use of school systems and applications Support the induction of new staff with IT systems More ❯