1 of 1 IT Technician Jobs in Kingston Upon Thames

The Support Technician will provide IT technical support and ensure the availability of ICT systems, Services and Telephony across the College Group. You’ll provide 1st line and 2nd line ICT support to all employees and supported clients including assisting with day-to-day escalations and investigating complex problems or repeat failures. Providing a quality customer focused service … you’ll ensure calls are logged accurately and resolved efficiently using the Helpdesk Management System and liaise with the Senior Support Technician in relation to issues on software or the network. Maintaining the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices), you will maintain audio-visual equipment, printers and scanners and install and More ❯