25 of 25 IT Technician Jobs in the West Midlands

Job Title - IT Support Technician Location Dudley Salary - £30,000 - £35,000 DOE Job Type Full Time On Site Opportunity Overview A leading company in the Property Industry is looking for an IT Support Level 2 Technician to assist the IT Manager in the day-to-day operation and maintenance of computer systems and networks. … This role will play a key part in providing reliable IT services across the business, ensuring smooth and efficient operation of IT infrastructure. Key Responsibilities Respond to IT issues, troubleshooting and resolving network, hardware, and software issues promptly. Install and update computer hardware/software, perform diagnostic tests, and conduct routine maintenance on computer components. Assist with … the setup of new IT equipment, ensuring functionality and readiness for use. Set up accounts for new starters, provide necessary training, and offer guidance on system use. Build, repair, and maintain laptops as needed. Maintain and update IT inventory, including asset management via the company s systems. Order IT supplies from approved vendors as directed. Prepare mobile More ❯

Job Title - IT Support Technician Location – Dudley Salary - £30,000 - £35,000 DOE Job Type – Full Time – On Site Opportunity Overview A leading company in the Property Industry is looking for an IT Support Level 2 Technician to assist the IT Manager in the day-to-day operation and maintenance of computer systems and networks. … This role will play a key part in providing reliable IT services across the business, ensuring smooth and efficient operation of IT infrastructure. Key Responsibilities Respond to IT issues, troubleshooting and resolving network, hardware, and software issues promptly. Install and update computer hardware/software, perform diagnostic tests, and conduct routine maintenance on computer components. Assist with … the setup of new IT equipment, ensuring functionality and readiness for use. Set up accounts for new starters, provide necessary training, and offer guidance on system use. Build, repair, and maintain laptops as needed. Maintain and update IT inventory, including asset management via the company’s systems. Order IT supplies from approved vendors as directed. Prepare mobile More ❯

Job Overview I am seeking an experienced IT Technician to join my Black Country based client. This is a newly created role, and will be key in providing technical support to a growing business. Its main focus will be to ensure their inhouse IT systems operate smoothly, and to the highest of standards. I require a proactive … individual who can communicate effectively with users and prioritise & resolve issues efficiently. The IT Technician will work with various operating systems & programs, including Office 365, and will be instrumental in maintaining computer hardware and software. Responsibilities Provide IT support to users across the organisation, resolving network, hardware and software issues promptly. Troubleshoot software problems and implement effective … maintaining a safe working environment Identify and mitigate risks to data security Build & repair laptops, set up desk tops and manage company mobile usage. Conduct regular maintenance checks on IT equipment to prevent potential problems. Collaborate with staff across the business to improve processes and enhance service delivery. Experience & Personal Qualities Proven experience in a similar IT support More ❯

IT Technician (PC/Server Build) – Burton-on-Trent – Full Time, Permanent On-site (Must Drive) Build cutting-edge server and PC solutions in a high-spec, precision-driven tech environment. My client, a specialised technology solutions provider, is looking for an IT Technician with a passion for hardware, attention to detail, and the ambition to … a hands-on, varied opportunity to join a small, dynamic team where you’ll construct enterprise-ready servers and machines tailored for clients that rely on robust, on-premise IT infrastructures. You’ll play a key role in the end-to-end system build process – from hardware assembly to software configuration and testing – ensuring everything meets rigorous technical specifications. … It’s a great chance to develop your capabilities under the mentorship of the Technical Director and build a career that blends technical execution with broader project exposure. Why it’s exciting: This isn’t a benchwork-only role. You’ll have the chance to expand into mechanical and electrical assembly, liaise directly with internal and external teams More ❯

IT Support Technician Location Telford Package: Up to £27,000 per annum (depending on experience) Up to 24 days annual leave + Bank Holidays Annual Bonus Private Pension Scheme Healthcare Cash Plan Death in service Friendly and supportive culture with lots of employee advancement opportunities Duration: Permanent Hours: Monday- Friday 40 hours per week We’re excited to … in Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an IT Support Technician to join a collaborative and future-focused team. In this role, you’ll provide day-to-day helpdesk support while also having the chance to get … passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT. What you’ll be doing: As the IT Support Technician, you will be getting involved in… Delivering first- and second-line support to users across the business Assisting with the installation and configuration of IT More ❯

Join our new Distribution Centre in Birmingham for one of the most renowned customers – where opportunity meets innovation. Are you tech-savvy and solutions-oriented? As an IT Technician at our logistics site, you’ll play a key role in supporting and maintaining the warehouse system infrastructure. From ensuring data accuracy and system functionality to assisting users and … resolve basic issues related to computer equipment and system performance Verify system data consistency and synchronisation between platforms Support users with day-to-day system usage and troubleshoot common IT queries Generate and deliver reports for warehouse departments Collaborate with warehouse teams to optimise processes through system use Liaise with internal departments to coordinate improvements and updates Benefits Permanent … options Free on-site parking Inclusive team culture with room to grow Opportunities for training and development Requirements At least 1 year of experience in a technical support or IT technician role, ideally in a logistics or warehouse environment (IT-related education is a plus) Proven knowledge of computer hardware diagnostics, configuration, and basic maintenance Practical understanding More ❯

IT Support Technician - On-Site & Remote Manufacturing Sector We're working with a well-established UK manufacturer with a strong technical footprint across multiple industries. They're looking for an IT Support Technician to join their internal support function, delivering a mix of on-site and remote user support across their UK operations. This is a … technical environment - ideal for someone who enjoys solving problems, improving user experience, and working closely with a range of teams. Key Responsibilities 1st and 2nd line deskside and remote IT support Ticket triage, issue resolution, and user communication Troubleshooting hardware and software in a Windows environment Managing devices (laptops, mobiles, printers) using MDM tools Assisting with basic networking tasks … patching, connectivity, setup) What You'll Need Previous experience in an IT support role (deskside or hybrid) Strong knowledge of Office 365, Active Directory, and imaging tools Familiarity with ServiceNow or other ticketing systems Exposure to basic server-side tasks (e.g. file shares, print queues) A proactive mindset with solid communication and troubleshooting skills What's on Offer More ❯

IT Support Technician - On-Site & Remote | Manufacturing Sector We're working with a well-established UK manufacturer with a strong technical footprint across multiple industries. They're looking for an IT Support Technician to join their internal support function, delivering a mix of on-site and remote user support across their UK operations. This is a … technical environment - ideal for someone who enjoys solving problems, improving user experience, and working closely with a range of teams. Key Responsibilities 1st and 2nd line deskside and remote IT support Ticket triage, issue resolution, and user communication Troubleshooting hardware and software in a Windows environment Managing devices (laptops, mobiles, printers) using MDM tools Assisting with basic networking tasks … patching, connectivity, setup) What You'll Need Previous experience in an IT support role (deskside or hybrid) Strong knowledge of Office 365, Active Directory, and imaging tools Familiarity with ServiceNow or other ticketing systems Exposure to basic server-side tasks (e.g. file shares, print queues) A proactive mindset with solid communication and troubleshooting skills What's on Offer More ❯

IT Support Technician - On-Site & Remote | Manufacturing Sector We're working with a well-established UK manufacturer with a strong technical footprint across multiple industries. They're looking for an IT Support Technician to join their internal support function, delivering a mix of on-site and remote user support across their UK operations. This is a … technical environment - ideal for someone who enjoys solving problems, improving user experience, and working closely with a range of teams. Key Responsibilities 1st and 2nd line deskside and remote IT support Ticket triage, issue resolution, and user communication Troubleshooting hardware and software in a Windows environment Managing devices (laptops, mobiles, printers) using MDM tools Assisting with basic networking tasks … patching, connectivity, setup) What You'll Need Previous experience in an IT support role (deskside or hybrid) Strong knowledge of Office 365, Active Directory, and imaging tools Familiarity with ServiceNow or other ticketing systems Exposure to basic server-side tasks (e.g. file shares, print queues) A proactive mindset with solid communication and troubleshooting skills What's on Offer More ❯

IT Support Technician//2nd Line//Birmingham//£20-23/hour (Umbrella)//up to 5 months REED Technology are working with a client who are looking for someone to join a dynamic team as a Desk Side & Technology Support Analyst based in Birmingham. This contract offers a stable and rewarding opportunity … for an experienced IT professional who thrives in a hands-on support environment. Key Responsibilities: * Manage and resolve 2nd line incidents and requests via ServiceNow * Deploy and support IT hardware across offices/sites * Troubleshoot hardware, software & telephony issues * Support office moves, project setups, and AV/conference room tech * Maintain IT stock rooms and manage asset … lifecycle * Act as an escalation point for local and regional IT issues Experience required * Experience in corporate IT support * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with More ❯

The role of the National IT Technician is to work as part of a wider team to support the business by fulfilling incident and request tickets by providing excellent customer service whilst working to ITIL best practices.Due to the nature of this work, the role is primarily based at the head office in Atherstone, although some travel may … maintaining information in an asset management system. Perform regular stock checks. Test equipment returned and recycle for use in the business. Arrange repairs with hardware vendors Build and handover IT devices to our end users. Support and physically install equipment onsite. On-site Regional support for rollouts/new Regions (some UK, and European travel may be required). More ❯

IT Technician/Computer Hardware Engineer to do Field Service EPOS Field Service Engineer Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-known retail brands across Essex, an ideal home location would be around the Hereford HR Postcode area. You must … to apply for this role.A fully expensed company van is provided. You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client's customer's stores. Training on EPOS hardware will be given. The role requires work 5 days out of 7 to cover Saturday More ❯

The role will provide front line IT support to all internal colleagues within the organisation, you will assist on the helpdesk as one of the first points of contact for all IT and System related issues. General day-to-day responsibility will help to ensure the smooth running of IT and System functions. Role First line desktop … support to internal colleagues PC & Laptop software build, configuration & repair IT Peripheral support, setup & configuration. Software loading & configuration Application support: Microsoft Office, CRM & Finance systems Support of LAN & WiFi networks Support of fixed line & mobile telephony Procurement of IT equipment Escalation of issues & communications with third party service providers Support of internal IT & System projects Enforcement of … IT policies & Information Security practices Training Information Communication Technician Level 3 Apprenticeship Standard: Qualification together with on site training by the employer. For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage) There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at … their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate calls as required. More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone … remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties such as suppliers and channel partners More ❯

On-Site IT Support Engineer Walsall£30,000-32,000 (Depending on experience) REED Technology are recruiting on behalf of an organisation seeking a proactive and customer-focused On-Site IT Support Engineer (1st/2nd line) to join their dedicated IT Services team based in Walsall.This is an exciting opportunity to join a fast-paced environment … infrastructure upgrades. Key Responsibilities: Deliver remote and onsite 1st/2nd line support to end users across UK offices. Carry out proactive site visits to maintain and improve local IT infrastructure. Configure, install and maintain desktops, laptops, switches, routers, printers, and firewalls. Assist with network cabling and general infrastructure tasks. Provide peripheral and mobile device support including telephony systems. … with Microsoft Intune and basic PowerShell scripts (desirable). Travel to other UK sites as required (full UK driving licence essential). Experience Experience in a service desk or IT support role. Strong working knowledge of Windows 11, Microsoft 365, and Active Directory. Good understanding of LAN/WAN, TCP/IP and general networking principles. Familiarity with mobile More ❯

Are you ready to take a job with a role that combines innovation, hands-on development, and real-world impact? This company is offering an exciting opportunity as an IT Systems Technician, where your skills will directly contribute to the advancement of business processes and cutting-edge manufacturing technology. With a competitive salary between £29,000 and … software solutions. - Enhance and customise the Epicor ERP system to improve workflow and data integration. - Build interfaces with industrial equipment, including factory systems like PLCs and production lines. - Provide IT support to colleagues when required, ensuring smooth operations across the business. What You Will Bring: - Proven experience in .NET development (C#, VB.NET) with a strong focus on object-oriented … and protocols like OPC, MQTT, and Modbus. This company is renowned for its innovative approach to manufacturing and its commitment to streamlining processes through technology. By joining as an IT Systems Technician, you will play a pivotal role in bridging the gap between IT and industry, contributing to the company's mission of operational excellence. Location: This More ❯

Are you ready to take a job with a role that combines innovation, hands-on development, and real-world impact? This company is offering an exciting opportunity as an IT Systems Technician, where your skills will directly contribute to the advancement of business processes and cutting-edge manufacturing technology. With a competitive salary between £29,000 and … software solutions. - Enhance and customise the Epicor ERP system to improve workflow and data integration. - Build interfaces with industrial equipment, including factory systems like PLCs and production lines. - Provide IT support to colleagues when required, ensuring smooth operations across the business. What You Will Bring: - Proven experience in .NET development (C#, VB.NET) with a strong focus on object-oriented … and protocols like OPC, MQTT, and Modbus. This company is renowned for its innovative approach to manufacturing and its commitment to streamlining processes through technology. By joining as an IT Systems Technician, you will play a pivotal role in bridging the gap between IT and industry, contributing to the company's mission of operational excellence. Location: This More ❯

Are you ready to take a job with a role that combines innovation, hands-on development, and real-world impact? This company is offering an exciting opportunity as an IT Systems Technician, where your skills will directly contribute to the advancement of business processes and cutting-edge manufacturing technology. With a competitive salary between £29,000 and … software solutions. - Enhance and customise the Epicor ERP system to improve workflow and data integration. - Build interfaces with industrial equipment, including factory systems like PLCs and production lines. - Provide IT support to colleagues when required, ensuring smooth operations across the business. What You Will Bring: - Proven experience in .NET development (C#, VB.NET) with a strong focus on object-oriented … and protocols like OPC, MQTT, and Modbus. This company is renowned for its innovative approach to manufacturing and its commitment to streamlining processes through technology. By joining as an IT Systems Technician, you will play a pivotal role in bridging the gap between IT and industry, contributing to the company's mission of operational excellence. Location: This More ❯

About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now looking for … an eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised qualification. Responsibilities: Respond to … support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate to 2nd line support when required Document More ❯

Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients are not completely comfortable with … activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol B3 2NH 1-day per month Training on-site at … employer Progression route to a team leader. Apprenticeship Standard Digital support technician (level 3) Training Provider TRANSWORLD PUBLICATIONS SERVICES LIMITED Working Week Monday - Friday - shifts (flexible). Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 29th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation More ❯

To assist in providing front-end IT support to all colleagues across the Southwater Event Group properties and provide support in setting up IT requirements for TIC client events, ensuring the highest level of customer service is provided at all times. Role To monitor the IT helpdesk on a daily basis, ensuring all tickets raised are prioritised … in a timely manner. Respond to and resolve first line issues relating to hardware, software and user access. To undertake daily, weekly and monthly maintenance checks on all Group IT equipment including PCs, printers, copiers and desk phones. To be the first response to any Wi-Fi requests. Gain knowledge of in-house applications, providing support and escalating issues … when necessary Assist with the installation, configuration and relocation of computers, monitors and peripherals. Work with third-party IT providers and software vendors to coordinate issue resolution. Contribute to the creation and maintenance of clear, up-to-date support guides and technical documentation. To work alongside the Group Technology Manager in the administration of the digital display platform at More ❯

team and on an individual basis to deliver technical service within the Service Level Agreements Quick and accurate advanced keyboard skills required for computer related tasks Safe transportation of IT equipment making use of trolleys and Trust vehicles as required Ensure all installations & removals are documented in the agreed manor Participates in the auditing of hardware and software ensuring … fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 Information Communications Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 During this apprenticeship, you will follow … workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician. Apprenticeship Standard Information communications technician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Monday to Friday Shifts will include: 8am - 4pm and 9am - 5pm. Exact shifts TBC. Expected Duration 1 Year 5 Months More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. … software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to maximise efficiency. Support the delivery of TDM programmes through administering various IT support needs in the delivery team such as administration and invigilation of the exams via Pearson Vue or virtual testing systems. Support for the overall networking and connectivity in More ❯

phone, email, and helpdesk software (Connectwise), ensuring responses align with agreed service levels. Key responsibilities include logging and managing support tickets, performing daily backup checks, and configuring and installing IT hardware such as workstations, laptops, and printers. Role Responding in line with SLAs to customer support requests: Telephone Email Connectwise Verbal Answering telephone using standard procedures: Logging support calls … Flex work area. Assisting all members of Flex Potential customer site visits as role progresses alongside Flex staff member therefore ability to drive would be preferred. Training Information Communications Technician Level 3. The right candidate will have the opportunity to secure a full-time position with the employer and continue to grow their career within the business. Apprenticeship Standard … Information communications technician (level 3) Training Provider TELFORD COLLEGE Working Week Monday - Friday 8:30am - 5pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 10th September 2025 Start Date Thursday, 11th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative More ❯