3 of 3 IT4IT Jobs in London

service architect and design functions to support the continued growth of our cloud and managed services business. This may include, but is not limited to: Service Organisation design (ITIL, IT4IT etc)Service Management Tools & ProcessService Desk & Reporting DesignService Integration and Supplier Management (including SIAM) To promote the adoption of reference service architecture processes, such as ITIL & SIAM, across our managed … Professional Experience: Proven experience working as a Service Architect or relevant role in a service, transition, sales or presales capacity A strong understanding of Service models and frameworks – ITIL, IT4IT, SIAM, ISO20000 Ability to manage workload in a coordinated and prioritised manner, adhering to critical timelines such as bid deadlines Demonstrable ability to translate customer service requirements into service architecture … sector Strong knowledge and understanding of Service Design and Architecture Strong working knowledge of IT Service Management suites and tooling (preferably ServiceNow) Demonstrable framework of industry-aligned knowledge (ITIL, IT4IT, TOGAF, SIAM) Ability to translate complex Service Level Management (SLA, SLO, OLA, UC) Comprehensive understanding of Service Dependencies Requirements Role will be subject to you gaining and maintaining SC (Security More ❯

and applications in a production and support capacity. Proficiency in utilizing platforms such as ServiceNow DevOps, Azure DevOps, GitHub, Jenkins, Jira, BitBucket, JFrog, as well as frameworks such as IT4IT, ITIL4, and Agile methods. Eligibility to obtain SC level clearance is essential to be able to work on many of our UK clients. As a Disability Confident employer, we aim More ❯

framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or DevOps to … service with business integrity. With an unyielding focus on customer service excellence. Certifications in Relevant Frameworks: Lean Six Sigma Black Belt, Master Black Belt, or Lean Expert, SAFe, COBIT, IT4IT Tooling: Proficiency in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT More ❯