sites in the UK, sometimes this may include offices located in Europe and beyond. Experience in Firewall Technologies: Checkpoint, Fortigate, Cisco Firewall experience desirable. ITILcertification or experience of working with ITIL approaches and practices including incident, problem & change management. Demonstrates sense of passion and pride about More ❯
of more of the following preferred but not essential; Cisco, CompTIA A+, CompTIA Network+, Microsoft Certified: Fundamentals, Microsoft Certified: Modern Desktop Administrator Associate, Security+, ITIL certified Education Requirements: 5 - 8 years of experience with a BA OR 10 years of progressive IT experience in a support environment Specialized Skills … support customer needs as well as communicating/driving solutions for root cause analysis Experience with automated delivery of applications and services Experience with ITIL processes Developing process flow diagrams and updating technical/systems documentation to reflect changes in system configurations and settings Proven experience of analysing current More ❯
