1 to 25 of 26 ITIL Certification Jobs in the South East

and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯

and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯

on transition progress. Risk & Compliance Management Identify and mitigate risks associated with the transition. Ensure compliance with industry regulations and security standards, ISO 27001, ITIL, GDPR. Conduct impact assessments and develop contingency plans. Service Operations & Handover Ensure operational readiness before transitioning to managed services. Define KPIs and performance metrics … toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project management methodologies and documentation. Ability to … experience. Ability to work under pressure and manage multiple priorities. Background & Experience Bachelor's degree in IT, Business, or related field. PMP, PRINCE2, or ITIL certification preferred. Experience delivering upgrades and Infrastructure SAP projects. 5+ years of experience in IT service transition, managed services, or project management. Experience More ❯

APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements … constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB … or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. Experience with Corporate office More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. Experience with Corporate office More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as ITIL Accreditation (Desirable) or Service Desk Institute accreditation (Desirable). Previous experience of providing high-quality Desktop Support to a large user base. Experience with More ❯

and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant More ❯

nearshore, or global service transitions. Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree is a plus. ITIL certification, particularly in Service Transition, is highly desirable. Tools and Technologies: Proficiency with enterprise service management tools such as ServiceNow. Familiarity with cloud More ❯

General understanding of the financial and operational challenges and requirements of a public company. Bachelor's degree in computer sciences or technical field, preferred. ITIL certification, preferred. Previous Technical Certifications. Total Rewards Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer More ❯

working for an MSP or similar technology background Experience working in a customer-facing role Familiar with MSP operations: Ticketing systems, SLAs, client escalations ITIL qualification Incident Management: Handling outages, escalations, and root cause analysis. Strong interpersonal skills; able to communicate verbally and in writing to both technical and More ❯

sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a More ❯

applications in a structured IT environment • Strong understanding of application support, incident resolution, and data quality • Excellent stakeholder engagement and communication skills • Familiarity with ITIL practices or similar IT service frameworks • A general educational background (GCSEs or equivalent experience) Bonus Points For • ITIL certification • Experience with relational More ❯

range of end user devices. Excellent troubleshooting skills and a customer-first mindset. Full UK driving licence (travel across sites may be required). ITIL certification and experience using ServiceNow (desirable). This is an excellent opportunity to join a supportive, collaborative ICT environment, delivering essential services to More ❯

the managed services industry Proven expertise with MSP (Managed Service Provider) products and service catalogues Experience managing complex client environments, projects, and remote teams ITIL certification preferred Exceptional communication and leadership skills Why Join Us? If you're looking to build a career —not just find a job More ❯

insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and More ❯

DATA PROTECTION WIZARDRY – MASTERFUL command of backup/restore systems that safeguard critical information 🛡️ SECURITY MINDSET – RAZOR-SHARP understanding of cybersecurity tools and strategies 🏅 ITIL CERTIFICATION – Professional credentials that prove your COMMITMENT to excellence 🌐 ADVENTUROUS SPIRIT – Readiness to EXPAND your impact across multiple locations as the business grows More ❯

sites in the UK, sometimes this may include offices located in Europe and beyond. Experience in Firewall Technologies: Checkpoint, Fortigate, Cisco Firewall experience desirable. ITIL certification or experience of working with ITIL approaches and practices including incident, problem & change management. Demonstrates sense of passion and pride about More ❯

Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft More ❯

Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to More ❯

tasks Committed to the mission and values of SSJ Desirable Project Management experience Experience with WordPress, Experience with Bespoke Inventory Management or cloud software ITIL qualification Experience delivering user training The Details: Remote or Hybrid role: 1 day a week on-site preferred Salary starts at £39k, with room More ❯

institution's growth and success. Qualifications Education and Experience: A minimum of a 3-year Diploma/Degree in a relevant field of study. ITIL (Information Technology Infrastructure Library) certification is required to demonstrate expertise in managing IT services, aligning IT processes with organizational needs and ensuring efficient More ❯

of more of the following preferred but not essential; Cisco, CompTIA A+, CompTIA Network+, Microsoft Certified: Fundamentals, Microsoft Certified: Modern Desktop Administrator Associate, Security+, ITIL certified Education Requirements: 5 - 8 years of experience with a BA OR 10 years of progressive IT experience in a support environment Specialized Skills … support customer needs as well as communicating/driving solutions for root cause analysis Experience with automated delivery of applications and services Experience with ITIL processes Developing process flow diagrams and updating technical/systems documentation to reflect changes in system configurations and settings Proven experience of analysing current More ❯

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service More ❯

ensure technical success criteria and client expectations are met. As a pre-requisite to applying for this role, you must possess a Prince2 Practitioner certification to be considered and have extensive proven industry-wide experience leading high-profile IT projects for key clients. This role requires the smooth, professional … BAU transition and operational managed services. Highly proficient in MS Office 365, MS Project, Teams. What Makes You Stand Out: Cybersecurity and networking experience. ITIL Certified. AutoTask and SalesForce experience. By joining one of the world's leading cyber security companies, you will be offered the following: An opportunity More ❯