12 of 12 ITIL Certification Jobs in the South East

Experience in IT Support/Service Desk/Desktop Support roles Strong knowledge of Windows, Microsoft 365, Active Directory, and endpoint support Understanding of ITIL and working to SLAs Strong troubleshooting and customer service skills Desirable: ITIL certification, virtualised environments, IT procurement experience In return ...

Senior Network Support Engineer, your primary responsibility will be to support, manage, and implement improvements to Visa's global network and cloud, based on ITIL change, incident and problem management process. This involves working with a 1st level and 2nd level global operations team with 24x7 follow …/or Python would be an advantage. Experience or background with AWS, GCP, Azure and Kubernetes with networking focus would be an advantage. ITIL certification preferred with good understanding of change, incident, and problem management process Experience or background with SDN technologies such as Versa ...

hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions ...

experience of working in a global law firm Experience in an international environment, working with globally dispersed teams Excellent partner/lawyer engagement experience ITIL certification and good knowledge of ITIL processes Forward-thinking in regard to new technologies and GenAI Possess exceptional communication skills Similar ...

strong at troubleshooting. Customer-focused mindset. Ability to assess and prioritise support cases. Able to explain technical issues in business terms. Knowledge of ITIL principles and practices. Understanding of IT architecture. Adaptable and quick to learn new technologies. Desirable: ITIL certification, knowledge of Windows and Active Directory ...

service performance measurement • Experience in incident, problem, or continuous service improvement • Strong analytical and problem‐solving capability • Excellent stakeholder engagement and influencing skills • ITIL qualification or equivalent experience If you also have the following, we’d especially like to hear from you; • Experience in telecoms network operations or infrastructure ...

qualification preferred AI Technical appreciation in an educational environment Desirable Experience of achieving business results through a globally dispersed team in a matrix environment ITIL Certification Desirable Main Responsibilities: Product/service development & delivery Consultancy, analysis & problem-solving Relationship & stakeholder management Financial management Leadership & management They will keep ...

tenant, via NHS bulletins, online training sessions and events. Person Specification Education Essential Degree Level or significant equivalent experience Microsoft 365 Certifications Desirable ITIL Certificate or Experience Experience Essential M365 Licenses Managment Microsoft Teams Administration Sharepoint Data Management Reporting Experience Azure, Microsoft and NHSMail Portal Experience Power App/ ...

supplier management experience, including SLA governance and performance management Experience managing operational budgets and driving cost optimisation, including FinOps practices Strong understanding of ITIL, service management, governance and secure cloud operating models Demonstrable experience working in matrix organisations and leading virtual, geographically dispersed teams Strong communication, leadership and decision … making skills in fast-paced, ambiguous environments Relevant cloud, DevOps or ITIL certifications highly desirable Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with ...

Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. … agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. xlzlddp o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration ...

engagement technologies.Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification.PCI Professional (PCIP) or related payment industry qualifications.Payment Systems Manager, Payment Operations Manager, Head of Payments, Payments ...