19 of 19 ITIL Certification Jobs in the South East

DOORS. Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools. Experience working within Windows and UNIX/Linux environments. Awareness of ITIL, systems lifecycle management, and industry best practice. INCOSE certification, ITIL certification, or a relevant postgraduate qualification. Skills and Personal Attributes Strong ...

methods. · Experience working in Windows and UNIX/Linux environments. · Understanding of software development lifecycles, configuration management, change control and release management. · Awareness of ITIL, service transition, operational support and systems lifecycle management. · Experience working within environments with demanding requirements for system availability, resilience, performance, security or reliability. · INCOSE … certification, ITIL certification or a relevant postgraduate qualification. Skills and Personal Attributes · Strong analytical, logical and structured problem-solving skills. · Ability to understand complex technical environments and break them down into manageable systems, components, interfaces and requirements. · Excellent communication and stakeholder management skills, with the confidence ...

Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager … highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem‐solving mindset and ITIL‐driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed ...

problem-solving Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer #J-18808-Ljbffr ...

eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar/walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure ...

sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This ...

effectively prioritise and execute tasks across multiple stakeholders and functions Track Record managing Third Party providers/partners Desirable: Prince 2 or similar ITIL qualification Experience of managing some of the following IT Functions (Service Desk, Technical or Infrastructure, Project Delivery) Sarbanes Oxley, GDPR, ISO27001, Cyber Essentials Financial Management ...

technical stakeholders. Experience with Abnormal Security, KnowBe4, Microsoft Purview, global Microsoft 365 environments or highly regulated organisations would be advantageous. Relevant Microsoft and ITIL qualifications are desirable. Location The Company’s Leatherhead Campus, United Kingdom, with hybrid working arrangements to be agreed in accordance with the Company’s applicable ...

where required, is provided to technical staff within the cluster Requirements include: An awareness, understanding and commitment to the protection and safeguarding of children ITIL certification or the willingness to undertake training Minimum 3 years of relevant work experience within a Network/IT Management role or equivalent ...

rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge weak processes rather than work around them. ITIL Foundation certification is required – candidates without it will not be considered. Higher‐level ITIL qualifications (Managing Professional or Strategic Leader … strong advantage. Project management certification (PRINCE2, PMP, or APM) is beneficial but not a prerequisite. We value relevant experience and a strong professional track record; we will not reject strong candidates on the basis of formal qualifications alone. What good looks like In 12 months, a successful SDM will ...

role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge of ITIL and IT Service Management, and the ability to develop people, processes and capabilities within a complex, fast-moving organisation. Working closely with the Head … between teams. Act as the senior escalation point for complex or sensitive issues and identify recurring demand, bottlenecks and service improvement opportunities. Apply practical ITIL and Service Management principles, ensuring processes are proportionate, effective and consistently followed. Improve ITSM data quality, workflows, automation, self-service and knowledge management. Support ...

understand landscape and system copy planning. Experience in a manufacturing or supply chain environment, where downtime affects production lines, will carry real weight. ITIL certification is welcome but not essential. Above all, you will be comfortable saying no to a release that is not ready, even under delivery ...

domains and digital functions Strong problem-solving and analytical capabilities. Qualifications: Bachelor's degree in computer science, Information Systems, Engineering, or related field. TOGAF certification would be a plus. Certifications in relevant platforms are a plus. Agile and/or ITIL certifications desirable. Preferred Attributes: Strategic thinker with ...

document control, versioning, approval and audit disciplines. What you’ll bring Strong project/programme management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong planning, RAID management, risk mitigation and issue-resolution capability. Excellent stakeholder management, communication, negotiation and influencing skills. Ability … operating processes, quality gates and documentation standards. Experience within high-security, government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications would be advantageous. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

outside of normal business hours. Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis … 5+ years of service account management, customer success management, project management, consulting, or related role experience. Experience in at least one vertical market preferred. ITIL qualified will be preferred although it is not essential. Excellent communication skills, ability to work well under pressure and establish and maintain strong customer ...

will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services. Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function. ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

life insurance Education and training opportunities Experience required: Previous experience implementing, configuring or supporting HaloITSM Strong understanding of IT Service Management processes and ITIL principles Experience gathering requirements and translating these into technical and process solutions Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migration Strong … communication, consultancy and stakeholder management skills HaloITSM and ITIL certifications would be advantageous, although relevant professional experience will also be considered. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond ...