1 of 1 ITIL Certification Jobs in Coalville

Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualification. Proven experience as a Quality Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of Quality Assurance of data management reports. Proficiency in conducting audits and risk assessments. If More ❯