1 of 1 ITIL Certification Jobs in Gaydon

leadership and governance forums. Coordinate effectively within a global, multi-vendor service environment. Operational Excellence and Continuous Improvement Drive service maturity initiatives aligned with ITIL best practices. Define and improve operational dashboards, KPI frameworks, service reporting, and governance mechanisms. Identify automation, workflow optimization, and process improvement opportunities across support … Management, or Service Operations within enterprise IT environments. Experience managing Service Operations for PLM, 3DEXPERIENCE, or other large-scale enterprise applications. Good understanding of ITIL processes, particularly Incident, Major Incident, Problem, Change, Release, and Service Level Management. Experience working with global stakeholders and large enterprise user communities. Strong communication ...