Service Management Lead
Salford, Manchester, United Kingdom
Experis - ManpowerGroup
HO Service Management across all activity Required Skills & Experience: Proven experience in service management leadership, preferably within a product-led environment. Strong understanding of ITIL principles and best practices in service management. Experience in matrix management, leading cross-functional teams to achieve service excellence. Ability to deliver measurable outcomes … working with service management tools (e.g., ServiceNow, Jira Service Management, etc.). Familiarity with Agile methodologies and DevOps principles is a plus. Preferred Qualifications: ITIL certification (Foundation or higher) preferred. Project management experience (PMP, PRINCE2, or Agile certifications are a plus). (PMP, PRINCE2, or Agile certifications are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: