Service Delivery Manager
- Hiring Organisation
- Spectrum It Recruitment Limited
- Location
- Waterlooville, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams ...