Analyst (IT Support)
Crawley, Sussex, United Kingdom
University of Western Australia
build guidelines and processes. Identify problem candidates, perform root cause analysis, develop documentation for known problems and make recommendations. About you Relevant University degree, ITIL certification or significant experience in Service Delivery process is essential. Substantial relevant computing experience in a customer service role. Demonstrated experience with field … complex IT systems and services. Demonstrated experience in providing support and troubleshooting for teaching and/or research solutions and applications. Demonstrated experience in ITIL request fulfilment, incident and problem resolution and management. Note : A current National Police Clearance Certificate will be required by the successful applicant. Please apply More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: