3 of 3 ITIL Foundation Certificate Jobs in Manchester

taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITIL Foundation Certificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯

contributing to competitive and cost-effective service solutions. What we are looking for Qualifications & Certifications: • Bachelor's degree in IT, Telecom, Business, or equivalent. • ITIL Foundation Certification. • ITIL Service Management Certification. • Experience with in-house certification programs. Experience & Skills: • Minimum 3 years in IT service delivery to More ❯

systems and data structures. Working knowledge of Python programming. Hands-on experience with SAP SD module and EDI integration via Seeburger is highly desirable ITIL Foundation certified. Strong analytical and critical thinking skills, with a proactive approach to issue resolution. Proven ability to engage and communicate effectively with More ❯