taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITILFoundationCertificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯
contributing to competitive and cost-effective service solutions. What we are looking for Qualifications & Certifications: • Bachelor's degree in IT, Telecom, Business, or equivalent. • ITILFoundation Certification. • ITIL Service Management Certification. • Experience with in-house certification programs. Experience & Skills: • Minimum 3 years in IT service delivery to More ❯
would be advantageous but not essential: Degree in Information Technology or related field or- CompTIA A+ CompTIA Network + Microsoft 365 Certified Equivalent experience ITILFoundation certification or knowledge of ITIL processes. Excellent problem-solving skills and a keen eye for detail. Ability to remain calm and More ❯
Security Office (CSO), Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to the Group. Your primary responsibility will be to act as a liaison between business, technology, and security functions to ensure information confidentiality … for one week every four weeks. To be successful as a Cryptography Analyst, you will need the following: Experience in Cryptography and Information Security. ITILFoundation certification. Bachelor's degree in Computer Science. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention … to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management. HSM configuration/installation/support. Incident management. Change management. ITIL. Ensure the integrity and availability of cryptographic and key management services to More ❯
systems and data structures. Working knowledge of Python programming. Hands-on experience with SAP SD module and EDI integration via Seeburger is highly desirable ITILFoundation certified. Strong analytical and critical thinking skills, with a proactive approach to issue resolution. Proven ability to engage and communicate effectively with More ❯
