1 of 1 ITIL Foundation Certificate Jobs in North Yorkshire

levels of customer satisfaction. Support continuous service improvement initiatives and contribute to team knowledge sharing. Work in line with established IT processes, procedures, and ITIL best practices. Collaborate with colleagues to achieve team objectives and maintain excellent service standards. Skills & Experience Essential Previous experience in a Deskside Support, Desktop … skills. Ability to prioritise and manage multiple workloads effectively. Strong attention to detail and a methodical approach to problem resolution. Experience working within an ITIL-based support environment. Confident working directly with end users at all levels. Desirable Experience working within complex or multi-vendor IT environments. Experience negotiating ...