Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation … skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITILFoundationCertificate in IT Service Management Additional Information Why Version 1? At Version 1, we believe in providing our employees with a More ❯
offices. Requirements: Demonstrable experience of working within a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Understanding of ITIL best practices. Preferred ITILFoundation certification to demonstrate knowledge. Experience of working within service industries and engaging with customers. Effective and demonstrable More ❯
REST API, Webhooks Experience with Linux services like Apache and nginx, and deploying Linux-based applications Experience with appliance-type applications support Desirable Skills: ITILFoundation certification Knowledge of TACACS+ and ITSM systems like ServiceNow Experience with Event, Performance, and Configuration Management Applications Knowledge of Java and Windows More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or … experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITILFoundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or … experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITILFoundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
here. What you’ll need Management skills – Demonstrable experience in IT Operations or Service Management in a run/support environment. Solid understanding of ITIL processes, especially Incident, Problem and Change. Own and coordinate major incidents and ensure timely resolution, communication, and post-incident review activities. Ensure alignment with … ensuring team alignment and service transparency. Contribute by finding opportunities for automation or self-service. And any experience of these would be really useful ITILFoundation certification. Experience in enterprise environments with 24*7 operations. Familiarity with monitoring tools (e.g. Splunk, Dynatrace) Exposure to Agile, Devops or SRE More ❯
improvements. Excellent knowledge of network monitoring systems, protocols, and techniques. Experience managing major incidents and conducting root cause analysis. Self-managed and team-oriented. ITILFoundation certification preferred. More ❯
improvements. Excellent knowledge of network monitoring systems, protocols, and techniques. Experience managing major incidents and conducting root cause analysis. Self-managed and team-oriented. ITILFoundation certification preferred. #J-18808-Ljbffr More ❯