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Service Desk Analyst - Glasgow

Glasgow - Spring Group Plc
Spring Technology's client, a public sector organisation, are currently looking to recruit a Service Desk Analyst for an initial 6 month contract based in Glasgow on a rate of £110-130/day (inside of IR35). Responsibilities: * Logging all relevant incident/service request details, allocating categorization and prioritization codes. * Providing first-line investigation and diagnosis. * Resolving incidents/service requests when first contacted whenever possible. * Escalating incidents/service requests... more ▸
Rate: £110 - £130
Posted: 27 days ago
ITIL Foundation Certificate
10th Percentile
90th Percentile