ITIL Foundation Certificate Jobs in the East of England

25 of 25 ITIL Foundation Certificate Jobs in the East of England

Cloud and Managed IT Engineer (Tier 3)

Bedfordshire, South East, United Kingdom
Intercity Technology Limited
support experience with Windows 11 OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving skills with a structured, analytical … Support Engineer (MS-220) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will More ❯
Employment Type: Permanent
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Luton, Bedfordshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Watford, Hertfordshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Bedford, Bedfordshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Stevenage, Hertfordshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Hertfordshire, South East, United Kingdom
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Colchester, Essex, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Basildon, Essex, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Ipswich, Suffolk, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Peterborough, Cambridgeshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Hemel Hempstead, Hertfordshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Norwich, Norfolk, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Cambridge, Cambridgeshire, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Chelmsford, Essex, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

East Anglia, UK
Experis
MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement More ❯
Posted:

Support Technician

Ravensden, Bedfordshire, United Kingdom
Interaction Recruitment
LAN/WAN/WLAN, and Point-to-Point networking Knowledge of HP/Aruba switching and network infrastructure Microsoft certifications (e.g. MCP, MCITP) CompTIA A+, Network+, or Security+ ITIL Foundation certification More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

Support Technician

Bedford, Ravensden, Bedfordshire, United Kingdom
Interaction Recruitment
LAN/WAN/WLAN, and Point-to-Point networking Knowledge of HP/Aruba switching and network infrastructure Microsoft certifications (e.g. MCP, MCITP) CompTIA A+, Network+, or Security+ ITIL Foundation certification More ❯
Employment Type: Permanent
Salary: £30 - £35000/annum
Posted:

Support Technician

Bedford, Bedfordshire, South East, United Kingdom
Interaction - Letchworth
LAN/WAN/WLAN, and Point-to-Point networking Knowledge of HP/Aruba switching and network infrastructure Microsoft certifications (e.g. MCP, MCITP) CompTIA A+, Network+, or Security+ ITIL Foundation certification More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

NOC Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
In Technology Group Limited
incidents. Carry out routine maintenance checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support environment. Good understanding of network … based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group Ltd is acting as an More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

EDMS Team Leader

Hemel Hempstead, Hertfordshire, United Kingdom
BAM UK & Ireland
technical language. • A collaborative and customer-focused attitude, with strong interpersonal skills and the ability to navigate complex situations with tact and diplomacy. These are the nice-to-haves... • ITIL Foundation certification. • A Scrum Master certification. • Experience supporting document management systems (e.g. OpenText Extended ECM, Microsoft SharePoint, Autodesk Construction Cloud, etc.). What’s in it for you More ❯
Employment Type: Permanent
Posted:

Application Support Engineer

Bedford, Bedfordshire, UK
Hybrid / WFH Options
Spectrum IT Recruitment
as well as part of a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at least 3 years. Successful candidates More ❯
Employment Type: Full-time
Posted:

Onsite Support Team Leader

Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability environments. ITIL Foundation certification or equivalent. Apple experience would be advantageous. What can we offer you? Through our one of a kind training programme, the Littlefish Academy, you can increase More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Network and Telecoms Engineer

Norwich, Norfolk, United Kingdom
Hybrid / WFH Options
Experis - ManpowerGroup
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITIL Foundation certification - desirable. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network and Telecoms Engineer

Norwich, Norfolk, United Kingdom
Hybrid / WFH Options
Experis
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITIL Foundation certification - desirable. More ❯
Employment Type: Contract
Rate: £172/day
Posted:

Application Support Engineer

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or More ❯
Employment Type: Permanent
Salary: £35,000
Posted:
ITIL Foundation Certificate
the East of England
10th Percentile
£40,000
25th Percentile
£40,320
Median
£42,085
75th Percentile
£42,889