to degree level or equivalent in relevant subject or equivalent level of knowledge and experience Evidence of continuing professional development in relevant subject i.e. ITILfoundation Desirable ITILFoundationcertificate or equivalent qualification Experience Essential Minimum of 2 years' experience working in an IT support … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside … and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years More ❯
estate. Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. ISEB/ISTQB FoundationCertificate in Software Testing Experience of testing Web, Middleware, CRM and other business critical applications. Proven experience in delivering continuous improvement in software … ability to be assertive when required. Budget management/forecasting/estimation Desirable ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. ITILFoundationcertificate Sitecore & D365 testing Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. Experience of working in a Product Team construct More ❯
estate. • Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. • ISEB/ISTQB FoundationCertificate in Software Testing • Experience of testing Web, Middleware, CRM and other business critical applications. • Proven experience in delivering continuous improvement in software … ability to be assertive when required. • Budget management/forecasting/estimation Desirable • ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. • ITILFoundationcertificate • Sitecore & D365 testing • Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. • Experience of working in a Product Team construct More ❯
efficient manner Providing excellent level of support & professionalism for the Trusts and therefore for the patients. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a … and Qualifications Essential Degree in a relevant subject or equivalent experience in a relevant post/s. Desirable IT Technical qualification, for example MCSE ITILFoundationcertificate PRINCE2 (Foundation) Knowledge and Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least … in a support analyst role in an NHS environment. Skills and Competencies Essential Knowledge of industry best practice in application support and service delivery (ITIL) Documentation skills to a high standard Able to prioritise workload in response to changing demands; able to work flexibly and respond to service needs More ❯
main responsibilities and requirements Person Specification Qualifications Essential Post-graduate diploma or equivalent experience Accreditation or equivalent experience working with configurable clinical IT systems ITILFoundationcertificate or equivalent knowledge gained through experience working in an ITIL based environment Desirable TPP SystmOne accreditation or equivalent experience … Project Management qualification of equivalent experience ITIL Intermediate Certification Experience Essential Significant experience in the administration and configuration of Clinical IT Systems Evidence of ability to communicate effectively with a wide range of professionals and management at all levels within an organisation Significant experience of working with and supporting … party suppliers and monitoring supplier performance against SLAs Good understanding of working in a project/programme management environment A good working knowledge of ITIL best practice and working principles Facilitating and presenting to multi-level groups Skills, Abilities and Knowledge Essential Knowledge and understanding of clinical IT systems More ❯
taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITILFoundationCertificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯
including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and stakeholder engagement skills. ITILFoundation certification required; ITIL Expert preferred. Practical experience applying ITIL frameworks and service management best practices. Excellent analytical and problem-solving More ❯
contributing to competitive and cost-effective service solutions. What we are looking for Qualifications & Certifications: • Bachelor's degree in IT, Telecom, Business, or equivalent. • ITILFoundation Certification. • ITIL Service Management Certification. • Experience with in-house certification programs. Experience & Skills: • Minimum 3 years in IT service delivery to More ❯
would be advantageous but not essential: Degree in Information Technology or related field or- CompTIA A+ CompTIA Network + Microsoft 365 Certified Equivalent experience ITILFoundation certification or knowledge of ITIL processes. Excellent problem-solving skills and a keen eye for detail. Ability to remain calm and More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
bedford, east anglia, united kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
major incident management. The ideal candidate will have: Experience:Significant experience within a Major Incident Management role, preferably in a managed services environment. Qualifications:ITILFoundation certification (or equivalent) is essential; additional certifications like ITIL Intermediate, SIAM Foundation, or Lean Six Sigma are desirable. Skills:Excellent More ❯
accurate records of incidents, requests, and solutions to support effective tracking and Qualifications and Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITILFoundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document … manage changing priorities. Flexible approach to working on a rota basis and providing necessary cover when required. Understanding of and experience working within the ITIL Service Delivery framework. Willingness to attend relevant training courses for professional development. Flexibility to undertake additional duties as required to support business-as-usual More ❯
accurate records of incidents, requests, and solutions to support effective tracking and Qualifications and Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITILFoundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document … manage changing priorities. Flexible approach to working on a rota basis and providing necessary cover when required. Understanding of and experience working within the ITIL Service Delivery framework. Willingness to attend relevant training courses for professional development. Flexibility to undertake additional duties as required to support business-as-usual More ❯
good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITILFoundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITILFoundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a More ❯
Greater Sheffield Area, United Kingdom Hybrid / WFH Options
SoloProtect UK
attend site when required, including when on call. Nice-to Have (But Not Essential): Certifications like CompTIA A+, Network+, or Security+ Microsoft Azure or ITILFoundation Certification. What Makes You a Great Fit? You’re adaptable, organised, and thrive under pressure. You have a calm and rational approach More ❯
and a strong sense of initiative to the role, with key responsibility for delivering 3rd line ICT support across the business. In alignment with ITIL best practices, this individual will be involved in managing and supporting their infrastructure, servers, and services. A key part of the role will be … and Firewalls A valid driver’s license and access to personal transportation Familiarity with endpoint security solutions Experience working with VoIP systems Desirable Qualifications ITILFoundation certification Knowledge of Linux systems such as Red Hat Enterprise Linux or CentOS Experience with mobile device management platforms like Intune or More ❯
attention to detail and time management. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a proactive approach. Desirable ITILfoundation certification or experience working within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure More ❯
attention to detail and time management. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a proactive approach. Desirable ITILfoundation certification or experience working within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure More ❯
experience managing Service Management projects, from procurement through to transition. · Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). · Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. · Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. · Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITILFoundation certification (desirable). · Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
k Plus bens Skills - Customer Support, application Support, Software Support, Low-Code, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code … and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITILFoundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯